Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Sloans Gas Energy Centre
Trustfeed Score 4.5
Belfast, United Kingdom
Carl Robinson
Ordered an item through their website, arrived quickly and as described. Would definitely use them again, just a shame I couldn't call into store beca...
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J. Day Stoneworks
Trustfeed Score 4.8
St Albans, United Kingdom
Andrea Holmes
I visited J Day Stoneworks on several occasions when trying to decide on a wood burning stove. They gave me lots of advice on choosing the right produ...
Gasworks
Trustfeed Score 4.4
Southampton, United Kingdom
Jonathan Lavers
Gasworks fitted my Boiler last year & just completed my annual service. Professional, honest & great value. Don’t bother looking anywhere else.
Rotherham Fireplace Centre
Rotherham, United Kingdom
Terry Brown
Highly recommended. Great quality and excellent service we are going to recommend to all our family and friends.
Aberystwyth Calor Gas Centre
Trustfeed Score 5.0
Aberystwyth, United Kingdom
dunton irene
Good reliable service.Derek put gas bottle next supply pipe ready to use
Kernow Fires
Trustfeed Score 4.9
Wadebridge, United Kingdom
Susie Moore
Excellent service from first point of contact through to fitting. Very efficient and competent staff and good communication. Helped with advice on new...
Liverpool Calor Centre
Trustfeed Score 4.3
Liverpool, United Kingdom
Alfred Jessop
A very clean place N D staff was very helpful too.
Guildford Calor Centre
Trustfeed Score 3.9
Guildford, United Kingdom
Chris Peedell
Unfortunately they continue to remain impossible to work with. 23rd December and they would not help with a delivery or allow a collection to an essen...
Robert Neave
Trustfeed Score 3.0
Chris Cook
Ray and the guys are great, a pleasure to deal with. Pricing is fair, workmanship excellent - service polite. They attended to our fireplace earlier i...
Elland Direct Calor Centre
Trustfeed Score 3.8
Elland, United Kingdom
Dean Swann
Will never use again, went to depot through traffic, wouldn't do an exchange in lock down, only doing deliveries. I said ok please deliver, they said ...
Plasterline Ltd, T/A Denby Dale Stoves
Roger Barrett
Fantastic service and products. We have had 3 stoves fitted to date and the finish is second to none. They also offer a fire sweeping and stove servic...
Yorkshire Stoves And Fireplaces
Huddersfield, United Kingdom
Paula Green
Absolutely thrilled to bits with our new Stove and fireplace. From start to finish the service was excellent, from my first great email communication ...
Sittingbourne Calor Centre
Sittingbourne, United Kingdom
S C
Agreed, disgusting customer service. I have had a faulty cooker for weeks and they just don't care that its now 5 working days before Christmas and I ...
Poole Calor Centre
Poole, United Kingdom
Dave Garnett
If you want service with a smile, don't go here. The woman that served me was unhappy because she had to put antibac on the handset after I had used i...
Carlisle Calor Gas Centre
Trustfeed Score 2.1
Carlisle, United Kingdom
Alan Bennett
Truly poor customer service, very unhelpful and seem to be more interested finding reasons not to provide a service than trying to help their customer...
Truro Calor Gas Centre
Trustfeed Score 2.4
V Gregory
EDIT: I received a call from the depot manager a few hours after leaving this review and problem sorted same day and, to their credit, they seem to ha...
Kingdom Appliances
Birmingham, United Kingdom
yanni yao
Amazing range of appliances and extremely helpful staff. Warranty and honesty of the staff here are amazing. Appliances are very good and top grade as...
Direct Stoves Ltd
Trustfeed Score 3.7
Stockport, United Kingdom
gair talboys
Awful company. Useless and con artists. We ordered a fireplace and the electric fire part would not fit in the cast iron part. Returned the item, and ...
David O'brien
Trustfeed Score 4.6
Manchester, United Kingdom
Stuart Barnes
David, Chris and John, were friendly, hard working and did an amazing job on both of my downstairs fireplaces. David works around your requirements an...
Uxbridge Calor Centre
Uxbridge, United Kingdom
Michael Michaels
Absolutely useless. Will not return calls or answer phones. Terrible service but I guess they can get away with it as they pretty much have a monopoly...
Avon Marble Ltd
Bristol, United Kingdom
Keith
Great quality materials. Brilliant orders/ turnaround system. Accurate templating & fast fitting. Didn't enjoy having to source black silicone & seal ...
Fireplace Factory Outlet
William Bate
Excellent showroom and staff very helpful.We had an unconventional fire opening and they were able to advise us as to what we needed. The showroom sta...
Stoke Potteries Calor Gas Centre
Trustfeed Score 3.3
Stoke-on-Trent, United Kingdom
caring network
Staff were fine however they were closed for lunch when i got there so i had to hang around and the gates were locked and so couldn't easily park up.I...
Logans Logs - Kiln Dried Firewood, Coal, Smokless Fuel, Flogas Lpg Bottled Gas And Air Products
Tracy Thomas
I had to go into hospital unexpectedly, neither of my daughter’s drive so couldn’t get to Logan’s to pick up a small supply of wood. I phoned Logan’s ...
Killeen Hardware Inc Hillocks
Armagh, United Kingdom
derek finlay
Went for some fencing, was told by guy on forklift to go across the road and he would be over in few mins. Never did appear, luckily some other guy i ...
Cornwall Woodburners
Trustfeed Score 4.1
Truro, United Kingdom
Louise Conway
SWEEPING - the servicing and sweeping of the fireplaces is absolutely brilliant. Thanks to the member of staff RN who is polite, professional and thor...
Stoney Stanton Calor Gas Centre
Trustfeed Score 3.2
Leicester, United Kingdom
Ian Smart
4 years service and liked the company just fancied a change
Manchester Calor Gas Centre
Salford, United Kingdom
Dipuss 1
If I could leave less than 1 star I would. Don’t know where they deliver to but, they tell you they are delivering to their agents then don’t! Shambol...
Furness Heating Components Ltd
Trustfeed Score 4.7
Barrow-in-Furness, United Kingdom
Tim Jervis
We bought a fireplace from Furness Heating. Other suppliers offered much longer lead times (weeks not days), and usually higher pricing. We made the o...
Caernarfon Calor Centre
Caernarfon, United Kingdom
Michelle Williams
Friendly staff, had no problems with deliveries in the past, Only complaint is that you can no longer make a payment with your local branch, which is ...
Preston Calor Centre
Trustfeed Score 4.0
Liz C
Always helpful, i have never been let down. I ring to order the day before and it's always delivered on time the next day!! Friendly staff and drivers...
Mendip Fireplaces Somerset Ltd
Shepton Mallet, United Kingdom
Charles Crook
Thoughtful, informed and good-humoured guidance towards installing both a stove and a gas fire - which was done quickly and meticulously, despite a fe...
Worcester Calor Centre
Trustfeed Score 3.1
Worcester, United Kingdom
Alan Hutt
Turned up today to get a replacement 15kg Butane bottle. Sign on gate closed due to covid. Totally wasted journey. Need to update their website to tel...
Robert Phillips Fireplaces
Trustfeed Score 3.5
Lisburn, United Kingdom
Zara-Lee Jess
My family have used Robert Phillips Firplaces for years. We recently got a new open fire put in and could not be happier with it. The correspondence b...
Safe Gas Ni Ltd (Gas Installers Belfast | Gas Installers Newtownabbey)
Newtownabbey, United Kingdom
Natalie Robinson
Hi, \u200d️ my Name is Natalie Robinson, I am the Office Manager and I also Manage the Boiler Installation jobs from start to finish! So today marks ...
Simply Fireplaces
Harpenden, United Kingdom
Kerry McNally
Excellent service. We experienced some delays and Craig was great at keeping us up to date. He advised us well and we’re very happy!
Gasco Fireplace Gallery
Justin Nettley
from the initial enquiry to Gasco, visiting the showroom and discussing our options with John, I have been nothing but impressed. The fireplace was fi...
Mendip Fireplaces Ltd
Chris Bush
Mendip offered us everything we wanted. After visiting the showroom Jane gave us helpful advice and answered our queries. We made our choice and it wa...
Kindle Stoves
Rebecca Howard
Recently purchased a Big Green Egg BBQ through Kindle. From the first enquiry they were very quick to respond at all times, helpful in suggestions of ...
Puddle A C & Co Ltd
Pontypool, United Kingdom
Ross Pinkerton
Fabulous service and we love our new fire . Just what we were looking for. Thank you so much Tracey for your advice and help
The Living Room (Tlr Fireplaces)
Wakefield, United Kingdom
Diane Butler
I have just had a new electric fire fitted by this company and I am delighted with it and the service I received from the company. When I visited the ...
Green Man Stoves
Ross-on-Wye, United Kingdom
Guy Pulfer
Annual service completed to a very high standard as usual, taking great care with keeping everywhere soot free. Both our wood burning stoves and insul...
Prima Industries Ltd
Wayne Eldon
Really helpful and great products
Stoves Are Us - Yorkshire
Trustfeed Score 3.4
H B
Avoid Avoid Avoid. Phoned to check they had a product in stock - told (very Bluntly) it was a live site and yes they did. Ordered and got a delivery d...
Fireplace Studio Brighouse
Brighouse, United Kingdom
Sarah Bennett
Would highly recommend. Amazing service. We love our stove! Felt really informed when purchasing and nothing was too much trouble even when I changed ...
Ayr Calor Gas Centre
Ayr, United Kingdom
Marion Chandler
Excellent staff, nothing too much trouble. They make deliveries in all weathers even to the out of the way places. Excellent service all round.
Torbitts Limited
Trustfeed Score 4.2
Larne, United Kingdom
big soup
Very helpful and pleasant to deal with.
Birmingham Calor Gas Centre
Smethwick, United Kingdom
An búa Vlog
Good near me . Verry happy
Saxham Calor Gas Centre
Bury Saint Edmunds, United Kingdom
Clifford Dive
Calor are really pretty hopeless. They rely on a near monopoly situation and dodgy contracts to trap customers. I live just a few miles from the Saxha...
Arc Reclamation Ltd
Justin Miles-Booy
Just to be clear and transparent I run Arc and want all our clients to have a 5 star experience in terms of quantity and quality of stock available pl...
Calor
Ivybridge, United Kingdom
John Johnston
Very helpful staff eager to please nothing was too much trouble
Stove Yard Uk Ltd
David Howard
Online service - non-existent. Take your money and - nothing. Don't confirm your order, don't respond to email. Totally unsatisfactory. Not even worth...
The Fireplace Shop & Stove Center
Mexborough, United Kingdom
richard oldfield
Excellent staff very friendly and helpful I was struggling finding a mantle for above my log burner tried an oak beam but it was getting too hot . I p...
Direct Fireplaces
jason warner
I ordered 3 items and payment was taken The flue came quickly, the chamber was a while later and finally the beam much later after several reminders. ...
Rose Green Tiles & Reclamation Ltd
Cameron Hodson
Bought a couple of cast iron fireplaces from these guys whilst in lockdown. They sent photos and gave good descriptions about the condition etc. They ...
Barr's Of Heathhall
Dumfries, United Kingdom
Bill Frame
Full of great little nick nack things and well priced
Crawley Calor Centre
Crawley, United Kingdom
Dean Sharrad
Happy friendly service all workers are happy to help you
Eco Fires And Stoves Ltd
Dave Stephenson
We had a very positive experience with Eco Fires and Stoves. They helped us to navigate finding the right burner for our house, and we were very impre...
The Home Of Heating
Antony Hodgson
Got in touch with home of heating about log burner for our house in Talysarn,warmed to Peter(owner) straight away,very knowledgeable about his product...
Morecambe Gas Showroom
Angela Alexander
Excellent service from start to finish, especially in this Covid time. Although shut at the time Lewis emailed me and helped me with prices for gas fi...
Gas World Ltd - Central Heating, Plumbing And Renewables
Gethin Lewis
Gas World Ltd fitted our boiler under the REHEAT Bristol project. Boiler has been faultless since the installation. We contacted them to help get a co...
The Fireplace Company
Taunton, United Kingdom
Pablo Diapero
Very helpful and friendly service. Easy parking.
Victorian Fireplace Store
Trustfeed Score 3.6
John Clark
I ordered some matching tiles for my fireplace just as lockdown was starting. The firm has been most helpful and kept me up to date with what progress...
Period Fireplaces
Ray Chappell
Non existent customer service. Phone message directs you to email, then they don't answer emails. Contact on the website was also ignored. Matter of f...
Grey Slate & Stone Ltd
Porthmadog, United Kingdom
Eddie Miles
We first ordered a slate hearth and subsequently a set of house name and numbers. The attention to detail is excellent and we are delighted with the q...
Fireplaces & Heating Direct
Luton, United Kingdom
Katie Scotchett
Highly recommend!!! Took my time choosing the perfect supplier to meet my fussy needs. James and his team were so helpful, professional and knowledgea...
Abbey Fires
Paul Stevenson
Good range of fire places to fit any budget.staff are friendly and very helpful.
Moy Antiques
Dungannon, United Kingdom
Jim Andrews
Chesterfield sofas are of very good quality and look stunning. Well worth the manufacturing time. Excellent customer care from sales to delivery.
Fleetwood Studios Ltd.
Chalfont Saint Giles, United Kingdom
Kevin Andrews
Helpful Staff recommend
Oxford Calor Centre
Trustfeed Score 2.9
Oxford, United Kingdom
Guy Cowdry
Consistently miss delivery days. Will just not turn up and give no warning. Always having to chase. Rarely answer the phone. Avoid if you can.
Phoenix Forge
Carmarthen, United Kingdom
Colin Roderkerken
What a brilliant day met some lovely people from Bristol had some fun.and will was a total professional. Thanks for a lovely day.will be coming back.
Gas Appliance Superstore Ltd
GEOFF
Great job by Andy and his team in sorting out our gas supply issue. Came up with a creative solution to what we thought was a major problem with minim...
J Harrison & Sons Coal Merchant Ltd Stoke-On-Trent Staffordshire Cheshire Shropshire Flintshire
Neil Morrell
Very easy to order from their site, received a call back the next working day, then delivery the next day. They unloaded all of the coal and stacked i...
Housing Units
Eric Dawber
Worth the wait. Ordered 2 2 seater settees. Wait was around 16 weeks but under current restrictions understandable. Great service from everyone we enc...
Stanningley Firesides
Pudsey, United Kingdom
rebecca darkins
A great service from start to finish. Very welcoming and helpful when choosing the products. The fitting was brilliant you can tell he took pride in h...
Cranbrook Calor Gas Centre
Cranbrook, United Kingdom
Andy Wilson
Great customer service I saw a previous review on bad service so I had to report my experience was great , help full, polite and fast could not of ask...
Ekofuel
Michael Saul
Place an order every year from Ekofuel for bioethanol since 2016. The fuel is of high quality and odourless. When used a litre will last around 6 hou...
Coppenhall Gas Services
Crewe, United Kingdom
Kristie Vernon
Excellent customer service. They went out of their way to get us the best price and get our new boiler fitted as soon as possible. Would definitely us...
Cosy Stoves Larne
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P.J.S Machinery Ltd.
Leek, United Kingdom
William Ward
Excellent professional service. The staff are brilliant and always take the time to understand the customer's needs whilst treating every job, purchas...
Empire Spares
Stalybridge, United Kingdom
Stephen Gardner
Wow. What a fantastic local shop this is. Bought washing machine delivered same day, installed, old one and packaging took away. Support your local bu...
Classique Fireplaces
Carrickfergus, United Kingdom
Gina McCune
Really pleased I found Classique Fireplaces; they were very helpful, took the time to explain all the features of our chosen woodburner and they were ...
Cheshire Fire Installations
Andy Shepherd
We are really pleased with our log burner installation. Gary was very helpful with the initial advice and selection of the right log burner and finish...
Quality Fires Liverpool
Graham Bowditch
Great service- Simon was super helpful and provided exceptional customer service. Fast delivery, installation, lots of selection and options!
Ak Marble & Granite
Doncaster, United Kingdom
sandra jackson
My fireplace came from here I got just what I wanted at a good price. The service was excellent. The fitter were great they did a good job, no mess le...
Heritage
Evelyn Patterson
Would highly recommend heritage they did an excellent job ripping out old gas fires and putting double burner in place very tidy and staff were very f...
Peterborough Calor Gas Centre
Peterborough, United Kingdom
Keith Lilley
Being a business owner i am amazed at how professional and friendly their service is...always with a smile. Keep up the good work. A Formal Affair
Tjs Installations
Alan Katesmark
First class service from the Tim and Jamie. Staff all polite, tidy workers and helpful. Absolutely pleased with the outcome and have no hesitation to ...
Regency Kitchens & Fireplaces Ltd
Bradford, United Kingdom
Jamil
Extremely happy with my electric fire purchase. The customer service was excellent from start to finish. The staff were very helpful and thorough. The...
Eco Fireplaces & Kitchens Ltd
Madiyyah Hussain
Eco Kitchen's provided me with the most amazing service! I am a busy doctors and Eco Kitchen's scheduled around my time and needs. If I had ANY issue ...
Exclusive Fireplaces & Stoves Ltd
Hook, United Kingdom
John Mackintosh
Company blocks paths watched a lady with a double buggy and disabled elderly man forced to cross the road as they couldn't get passed the van taking u...
Wendron Stoves Ltd
Helston, United Kingdom
Sarah Bateman
Wendron Stoves deserve a 5 star review. The showroom is impressive and the staff are knowledgeable and professional. A special mention goes to Simon w...
Interstyle Fireplaces & Woodburners
Neil Sjoberg
Always there (often out of hours) always helpful used them many times for various stove/fireplace projects over many years always helpful friendly and...
Norwich Calor Gas Centre
Trustfeed Score 2.0
Norwich, United Kingdom
arrow mc
Good experience from telephone staff. Outstanding polite, friendly and helpful delivery driver, Mr S Chimamba. What an asset to the company!
Zigis Fireplaces & Woodburners
Pampisford, United Kingdom
Esmat Berg
We just had our fireplace completed today. We purchased from Pampisford cambridge brunch. The sales staff were excellent, the fitters we had were fabu...
Hecas
Martin Cowan
Very helpful
Flames And Fireplaces Ltd
Banbridge, United Kingdom
David McCormick
Excellent service from choosing our stove to fitting fast and efficient would highly recommend
Synergy Southern Ltd
Emsworth, United Kingdom
Jon Benjamin
Very established business that offers a wealth of knowledge and high levels service for heating instillation's, servicing and bathrooms. Great company
Nq Fireplace Studio
Gerard Hughes
After buying a limestone fireplace online from somewhere else I was struggling to get anyone to fit it. Sam at NQ Fires came to my rescue! Sent two po...
The Firehouse
Claire C
Absolutely brilliant. Knowledgeable, honest and reliable. Everything about the fitting of my wood stove was perfect, I'm so pleased. Thank you Firehou...