Search Icon

The Hot Tub Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Waynesville, United States

thetubstore.com
Hot tub store

The Hot Tub Store Reviews | Rating 4.7 out of 5 stars (5 reviews)

The Hot Tub Store is located in Waynesville, United States on 20 Swanger Ln. The Hot Tub Store is rated 4.7 out of 5 in the category hot tub store in United States.

Address

20 Swanger Ln

Phone

+1 8289268484

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
Write review Claim Profile
J

Julie Wall

They are very friendly and helped us find the hot tub that works well with our family. We got a swim spa and they let us know that because of the pandemic, it would be a while before it arrived because there are a lot of people ordering during this time. After it came in, they brought it over and set it up. They showed us everything we needed to do for maintaining it. There was a small problem at first, but they figured it out easily. We've been enjoying having it for exercising and after going for hikes to relax in.

L

Lara Conner

This was a great experience from start to finish. Travis gave me a good deal on a tub for my rental. Him and his guy were very friendly, patient, and courteous with me. They helped me make a great decision for what I wanted and needed and calmly walked me thru the maintenance of it. He even squeezed me in at short notice to install it. I will recommend this place over and over again!!!!

G

Gregg McGaha

This company is great! The hot tub we wanted was a few months out. Travis indicated that it would be November before it was delivered. We had some prep work to do in regard to the area where we were placing it so we didn't mind. I checked early in the month to get a status update and was informed that the company they order from emails them updates on Monday. So rather than hounding them on random days I would just ask for an update on Mondays. Our hot tub was delivered yesterday which is of course a few short days from Thanksgiving, I can't imagine many companies are delivering during the holiday week. After the delivery, Nathan showed up and went over everything that we needed to know about our model. The tub is currently coming up to the appropriate temperature and we couldn't be more pleased. No risk in doing business with this company. They have competitive pricing and unbeatable service.

N

Nancy Donahue

The Hot Tub Store is the place to go! We bought out hot tub there a year ago. Having never had a hot tub before we were very unsure of the maintenance requirements. The staff, especially Nathan and Kelly, have been incredibly helpful and patient. Great customer service!

R

rick morgan

If I could give 0 stars, I would. Travis and Jamon did a Swim Spa install for me at our new construction home after three (3) site visits. One to check out the area, the second they didn’t have the correct equipment and had to leave it in our driveway, but got a very good look at the delivery area again with everything clearly marked, and third time for delivery, which they did after a heavy rain storm. Jamon went 34’ beyond the taped off area and all over our new drain field lines, destroying them. We have been fighting with them for six months via the BBB, have photos, video of the tractor on these lines, statements from the company that had to replace the drain field stating it was damaged beyond repair. Travis refuses to accept responsibility. So our 16,000 swimspa has now cost an additional 7000 plus the landscaping to fix the damage. And they never gave us a tutorial. Buyer beware...most dishonest business and lawyers we have ever come across. Read on BBB website

Top 10 companies in Hot tub store category

Close