Richmond, Canada
6551 No. 3 Rd Unit 1306
N/A
+1 6042730637
Iris always offers excellent customer service and great selection. We get our eyes checked and then glasses here for the past few years now, everyone is so friendly and professional. Today, I went to see if they could help me with my mothers glasses, as she had a bad fall and the lens had popped out. Leon assisted me and didn’t even charge me! Thank you so much for your continued excellent service, we will be back again and again.
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As usual another great experience. After my eye exam it was clear I needed new glasses. The staff was very professional & knowledgeable. They took the time to make sure I made the perfect selection of frames and lenses that I would be happy with. My wife and I have been coming here for years and will continue to do so. 10/10 Thanks!
Fantastic service from the optometrist. So much variety I was en punto try as many lenses as I wanted and was given excellent advice. Loveleen was amazing and helped me with my claim , worry free stress free purchase. So happy I came Here
David at Iris was so great to deal with. He went above and beyond in helping me find a pair of prescription glasses that suited my needs and looked great as well. I got a great deal on the glasses too as he adjusted the price to where he could give me the best deal possible. He really took the time and effort to help not only me but my partner find new prescription glasses as well. If you’re in need of a new pair of glasses, please go see David... he’s truly fantastic and so knowledgeable.
This is definitely the place to go for any optical needs. For many years now Kelly, Mike and their staff have helped myself, my family as well as friends I have referred and each time the experience has been outstanding. On numerous occasions situations have come up where we needed fairly immediate assistance and each time we were accommodated and assisted without question. Their approach to customers is extremely patient, kind and helpful. A positive 5 star rating and we will definitely continue to be repeat customers!
Very nice shopping experience with Michelle's help. I definitely recommend this store for people that need a new pair of suitable glasses. Hope you have a great time as me in this shop.
Giving my 5 star review to David Truong for the amazing service and kindness provided throughout my experience choosing/processing/picking up my glasses. He really took the time to help pick out the ideal frames with my partner and I - he gave his honest opinion on what frames really worked with my face shape. David worked well with adjusting to budget and cost of frames lenses. Processing time was fast and efficient. After receiving my new glasses, David took the time to adjust the arms (temple tips) to perfection so that they would feel secure to my face and would not need to be constantly adjusted. Job well done! Kudos to you David!
I have bought my glasses from Iris for years and Kelly is incredible at what she does. She can always find the perfect frames for my face. She is lovely to work with, it’s like having a good visit with a friend while getting new glasses. I’m confident that they have THE best selection of frames in town, with the latest styles and trends. I have referred all my friends and family. In fact my mom just bought 4 new pairs of glasses and Kelly found frames that suited her perfectly. I would recommend the team at Iris any day! The whole team is like a family. I also got my eyes tested and it was a very pleasant and easy experience. They are thorough and professional! Thank you iris! I love my new frames!!!
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