Reigate, United Kingdom
25 Church St
N/A
+44 1737243577
The optician was a really helpful & friendly lady. The receptionist is a bit of a nightmare - very pushy & quite rude when I decided to buy my glasses at a fraction of the price with a competitor, more interested in finding out how much I paid than actually helping with a query.
like
Pathetic experience. An eye test was cancelled the evening before citing emergency testing only. Don't think I would be turned down if I was buying glasses here. Really poor!
i sadly didn’t catch the name of the amazing lady that helped me out massively both times i went in. i’m newly deaf, and pretty much a nightmare, picky customer on top of that. i felt really reassured and learnt that i had a lot more options for glasses than i thought having lost my hearing and having an obstructive hearing aid (that’s very sensitive to proximity) in the way. i’m normally pretty shy with having people help me out with decisions on wearing stuff, but i was made to feel really comfortable, and given some great recommendations that aligned perfectly with what i mentioned i like. which is pretty amazing in itself. again (very annoyed i don’t remember her name!), but i seriously cannot recommend boots opticians, and specifically, the lady running the shop enough. she even moulded my glasses perfectly around my hearing aid. i don’t often review stuff, but this experience genuinely made a really tough situation so much easier.
Very good.
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