Austin, United States
8818 Travis Hills Dr
N/A
+1 5123015200
Hello everyone. Charlie and I have made Hudson Miramont our home for the past ten years (can't believe it!) when we move back close to our home state of Louisiana. We are enjoying our stay here and appreciate the professionalism and friendliness by staff (it is very rare that you get can get both); we really lucked out. Thank you all for a job well done.
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I've lived in several apartment complexes in Austin, and the Hudson Miramont is by far the best. My one-bedroom apartment is beautiful. Highlights include the natural light and high ceilings; the solarium with room enough for all my plants as well as a small table and two chairs; a large kitchen with plenty of counter space for small appliances and lots of cabinets for storage; the large bathroom. What makes it special, though, are the people. Stacey, the manager, is the consummate professional. She stays on top of things, and that's why the property is beautiful and well-maintained. The office staff are all very friendly and helpful. Finally, the maintenance crew is amazing. They respond to service requests ASAP, and they're all so very respectful and pleasant when they come into the residents' apartments. HM ticks all the boxes. 100%.
My wife and I love living here and there's so much bang for your buck here. Our first few months of living here felt much like staying at a resort with all of the amenities and scenery we have here. The community is fantastic and we have made so many friends this year. The entire staff is friendly, and all of our maintenance requests have been resolved quickly. You can tell that the staff works hard to serve us and create a fun culture with frequent events. When Stacey (the property manager) had found out that our dog had passed away, she was so kind to write my wife and I a letter, deliver Tiffs Treats to our door and wish us condolences the next time we met with her. I've lived in many apartments and have never been treated so well as a tenant. I would highly recommend living here and will truly miss the entire community as we move up to North Austin.
My air conditioning did not seem to be working very well and I was beginning to stress about it because these days I have some medications that I have to keep at the right temperature and the weather guy said it was going to be hitting 100 degrees this weekend. I filled out a service request not knowing if this could be fixed easily or how big a deal it would be. Less than 2 hours later Brandon came by and he fixed it like nothing. Took him about 10 minutes. I don't run it hard, but now my AC can blast out more cold air than I need. I'm writing because this is the kind of care that I have come to take for granted, and it's about time that I said: \Thank-you so much!\ For anyone who wants to know: Hudson Miramont is a warm, friendly, super safe, super clean, and expertly run establishment. And there are a lot of really happy dogs here! Thank you Stacey, Alison, Mary Helen and Brandon! By running this place so well and making it so pleasant, I am able to focus on the things that I want to do.
Great location. Overall excellent customer service.
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