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Edeloptics GmbH

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Bucharest, Romania

edel-optics.ro
Optometrist

Edeloptics GmbH Reviews | Rating 2,4 out of 5 stars (8 reviews)

Edeloptics GmbH is located in Bucharest, Romania on World Trade Center, Piata Montreal 10, Entrance F, 1st Floor, Sector 1. Edeloptics GmbH is rated 2.4 out of 5 in the category optometrist in Romania.

Address

World Trade Center, Piata Montreal 10, Entrance F, 1st Floor, Sector 1

Phone

+40 312295096

Open hours

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A

Alexandra

Everything went smoothly. It arrived in 6 days through UPS (to Romania) and I could track the delivery easily. The payment was done through Paypal since my debit card was not in EUR and from what I could figure out, people have issues with the conversion and can't make the payment. Paypal takes care of that. I ordered eyeglasses, with prescription for myopia and astigmatism. The product is fantastic, especially for 250 RON. 5/5

O

Oana Elena

overall NOT. nice products, good prices from time to time, but the worst delivery (UPS) and horrible customer service.. they all seem so nice on the phone, but never reply to emails, you have to call every time and call and call, and keep failing to act accordingly, they keep wanting to delude you into doing their way...the product I ordered was available for shipping right away and they brag about delivery within next 3days, and it arrived in 2weeks;my glasses started oxidizing and after numerous attempts of contacting edel i actually complained to the manufacturer, who solved my issue in 3 days and is providing FOC glasses in another 3 days, because that's what a respectable company does, and these unprofessional dudes are still not answering; the experiences go on and on.

A

Ale Ssh

Cea mai proasta companie cu care am avut contact. Am comandat un produs, l-am returnat, iar banii nu au fost returnati niciodata. Nu exista nici un reprezentant cu care sa vorbesti in limba romana, mi-au trimis un OP probabil fals. Am trimis zeci de mail-uri catre ei, nu s-a gasit nici o rezolvare a problemei, ulterior avand pretentia ca banca de care apartin sa ii sune pe ei sa faca o solicitare de transfer. Voi suna la protectia consumatorului sa le fac o reclamatie . Nu recomand sub nici o forma.

M

Mihnea Ionescu

-Am comandat ceva, am primit cu totul altceva... -Am primit pachetul intr-o stare jalnica. -Banii au fost luati imediat, insa nu se grabeste nimeni sa raspunda la telefon..

I

Irina Juncu

Serviciul Clienti este o dezamagire totala. Nu exista niciun reprezentant din Romania cu care poti lua legatura.

C

Claudiu Smarandache

Nu recomand! Mi-au fost luati banii de 2 ori de pe card, iar comanda inca este in status "plata esuata". Inainte de comanda se specifica pe site ca ajung in 3 zile, iar dupa comanda au recalculat la 3 saptamani.

A

Antonia Raducanu

Am avut posibiltatea sa urmăresc coletul pe toată perioada livrării, acesta a ajuns mai devreme decât data stabilita, am schimbat cu ușurință și adresa de livrare. Produsul comandat este fără reproș.

D

Dumitru Dragos

Nu recoamd. Am comandat o pereche de ochelari pe 31.iulie 2019 a fost reprogramat de 2 ori si intr-un final am cerut sa fie anulata comanda si sa-mi returneze banii.Raspunsul lor pe mail- "Vă reamintim că în cazul cardurilor prepaid / de debit rambursarea poate dura până la 4 săptămâni, în funcţie de furnizorul de servicii bancare." Maine se face octombrie si nu am primit nici banii si nici ochelarii de soare.

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