Austin Broady Associates

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Sandbach, United Kingdom

austinbroady.co.uk
Air conditioning system supplierAir conditioning contractorHVAC contractor· Utilities

Austin Broady Associates Reviews | Rating 3.2 out of 5 stars (4 reviews)

Austin Broady Associates is located in Sandbach, United Kingdom on Millgate, 58 The Hill. Austin Broady Associates is rated 3.2 out of 5 in the category air conditioning system supplierair conditioning contractorhvac contractor in United Kingdom. AUSTIN BROADY ASSOCIATES LIMITED is an utilities company based out of MILLGATE 58 THE HILL, SANDBACH, United Kingdom.

Address

Millgate, 58 The Hill

Phone

+441270761433

Headquarters

SANDBACH

Open hours

...
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Rachael Thomas

I called Austin Broady Associates as a new customer to arrange routine maintenance on our 3 air-con units (that had been installed by a different firm). The call was answered and I was told they would need to call me back to arrange. Three working days later, I had not received a return call, so called them again and spoke to Caroline. She informed me that she would need to speak to the engineer about availability and get back to me. She emailed to arrange an appointment for Tuesday 4th June and I responded to confirm that the date was fine for us. The day before the appointment was due to take place, I had no idea what time to expect the engineer, so I contacted Caroline to find out. She told me that he was unable to come to us due to an emergency and she would need to speak to him. She advised he may be able to come in the afternoon and that she would come back to me and let me know. Would somebody have called me to let me know the engineer was not coming out to us, had I not taken it upon myself to call them? I’m not sure, but having blocked off a whole business day to ensure I was present when the engineer came, I’m disappointed. Over a week later and I have still heard nothing about booking us in. Communication is not great, and left me feeling that they really don't want our job or our money!

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Warren Dent

We had two large Air conditioning installed in our Venue by Austin broady in July 2016. One didn't work as it cuts out and still to this day doesn't work, where Mark Broady who maybe a one man band refuses in anyway to acknowledge the situation or, correct or repair the Air conditioning unit.

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John Whitney

We required an urgent repair to our ailing Mitsubishi air conditioning unit in our server room. Response was timely and diagnosed that the unit required a new compressor unit. Was all fitted in a very professional and timely manner. I would have no problem in recommending Austin Broady for any air conditioning installations/maintenance or repair.

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Rob Higgins

We have used Austin Broady regularly for routine maintenance on our air conditioning units in Crewe. Reliable engineers and easy to contact