Diana Dental

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Stoke-on-Trent, United Kingdom

dianadental.co.uk
Dental clinic· Cosmetic dentist· Emergency dental service· General Dentistry· Pediatric Dentists· Dental implants periodontist

Diana Dental Reviews | Rating 4.1 out of 5 stars (5 reviews)

Diana Dental is located in Stoke-on-Trent, United Kingdom on 14 Diana Rd, Birches Head. Diana Dental is rated 4.1 out of 5 in the category dental clinic in United Kingdom.

Address

14 Diana Rd, Birches Head

Phone

+44 1782205003

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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R

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Hello, my name is Dan. Zoey will ensure that your dental treatment is absolutely painless. As a person with an autism-spectrum disorder as well as a severe medical phobia, which was exacerbated by a horrific experience at another dentist, I was initially dreading my first treatment. However, thanks to their dental \magic wand\ technology for local anaesthesia, as well as Zoey's understanding and sensitive approach, my first filling was so easy and completely painless. I was so relieved by the ease of the procedure that I am actually looking forward to getting the rest of my teeth treated as quickly as possible, so I can finally eat my favourite foods and smile with confidence again. I am deeply grateful to Diana Dental for helping me to overcome my dental phobia, and I eagerly anticipate my next treatment, so that I can defeat this dental phobia for good.

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Betty Range

Never answer the phone lines. Always to message direct, I then never get a call back. Very poor service. In addition, the customer service is shocking. Waiting outside in the rain and charges are very high, for dental work. Decided to go else where - second opinion and I didn't need as much works as quoted.

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Michael Moreton

I am so happy that I was recommended this dentist, after 20 years of worry and a real anxiety about going the dentist, Zoe help me to start to over come the fear, with understanding and calm approach, I just wished I found this Dentist all the years ago. Thank you.

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Rachel Heath

Sadly, I feel I must write a review. After being a private patient for many years, my sons dental treatment has been shocking since we visited in December 2020. Firstly, after my orthodontist wrote to my sons dentist for “baby tooth extraction” I was asked to pay 100 for this NHS treatment for my 11 year old son to continue with his orthotic treatment. To confirm he meets NHS requirements for this treatment. My other son, who is was told he needed a major filling. All of which was at a cost of 350 . I was shocked as he was only seen 8 weeks before this with no mention of major decay, or was the tooth EVER placed on a “watch list”. As a concerned mother, I questioned this, the filling then was conveniently reduced to a minor filling... I question “if” a filling was even required. But the treatment has been paid and carried out as I would never not treat my child. All in all, I feel the practice was unethical with charges & coatings. Even my children’s orthodontist is concerned by this service as he too has questioned the ethical approach and cost of the “baby tooth” charge. Finally, we have left the practice after several years due to my disgust that Zoe Wray the DENTAL owner, and too a parent, of young children HERSELF asking me to remove my young 11 year old son from waiting in reception FROM SAFTEY to be ALONE & UNSUPERVISED - her words “ can he wait in the car or outside in the street” whilst for his elder brother WAS BEING TREATED for his “non major filling” ... THIS I ADD WAS IN THE RAIN and she wanted him to be ALONE, and she did not care that he’d be unsupervised whilst I sat with my eldest son to have the “major filling” which is now “non major”.... beyond words due to her COVID 19 regulations and not actual regulations.. thinking Id risk my child’s welfare / and place my 11 year old child in vulnerable positions whilst he waited his turn for a 100 baby tooth extraction!!!!! I am beyond words and will be reporting to the GDC.

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Jayne Dono

I would highly recommend Diana Dental, Zoë and the team are really friendly, welcoming and professional. I've recently completed Invisalign treatment and the whole process was so easy, straightforward and pain free. I now have the smile I've wanted for more than 20 years, thanks to Diana Dental.