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Richmond Square

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Arlington, United States

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Richmond Square Reviews | Rating 3.4 out of 5 stars (5 reviews)

Richmond Square is located in Arlington, United States on 900 N Randolph St. Richmond Square is rated 3.4 out of 5 in the category apartment buildingapartment complexapartment rental agencycondominium complexcondominium rental agencyreal estate rental agency in United States.

Address

900 N Randolph St

Phone

+1 7039080900

Accessibility

Wheelchair-accessible entrance

Open hours

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I

Ivy Beckham

I've been living here since 2016, so I think finally I can give some feedback. Pros: good location and clean lobby. The front desk concierge is friendly, and Nour is awesome! Cons: - small parking space! If you get a spot in the middle, you cannot even open the car door. - not smoke-free building yet. - Manager’s customer service needs to improve. We are tenants here. It’s our obligation to pay rent timely and follow the rules. In return, we should be treated better. There are many newer and better apartments around, and it doesn’t cost much to move to the nice Avalon building from cross the street. Sometimes tenants decide to stay here because of the people, not just the building. It doesn’t cost much to listen and be kind. We don’t live here for free.

A

Ana Fuentes

Due to covid and other circumstances we have had to move out early. They are making us pay for an extra two months rent and adding in extra processing fees of 400 which was refunded when we first moved in. The staff is very unhelpful and no one can help or answer questions. Basically only one person who knows the answers works there once a week on certain days. Honestly the worst experience here with people who lack understanding, helpfulness and compassion. Do not move here.

C

Carlos Estin

Dittmar staff are professional, efficient and kind. This property is in a great location, 1 block from the newly renovated Ballston mall and near everything (pedestrian walkway, bike trails, etc) . Very clean with lots of amenities. Large, well maintained apartments selection of apartments with very good prices.

C

Carter Ford

The building management is lethargic and takes months to address issues.

P

Paige Ellis

I have lived at Richmond Square for two years and have been very pleased overall. Pros - The apartments are clean and well kept. - The maintenance staff is very responsive if I ever submit a work request, my request is addressed within the next day. - They do a lot of preventative maintenance to ensure our apartments remain safe and healthy (replacing air filters, checking garbage disposals, drains, etc.) - There is a conceirge/door man in the lobby 24/7 - All of our packages are handled by the door man and are kept safe rather than being left at our door. - All utilities (beside cable/internet) are flat rate and paid in conjunction with my rent. - The walls are very soundproof. I never hear my neighbors or the people above me. - Great location! Extremely close to Ballston metro, Ballston Quarter mall, and I-66. Cons - The parking spots in the garage are extremely small - guest parking is 5 a night - One of the front desk men, George, is extremely incompetent and grouchy at all times. He does not understand that his job requires customer service.

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