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Rogers

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Richmond, Canada

rogers.com
Cable company· Internet service provider· Telecommunications service provider· Electronics store· Cell phone store· Electronic parts supplier· Satellite communication service· Telephone company

Rogers Reviews | Rating 3,7 out of 5 stars (8 reviews)

Rogers is located in Richmond, Canada on 5300 No. 3 Rd #432. Rogers is rated 3.7 out of 5 in the category cable company in Canada.

Address

5300 No. 3 Rd #432

Phone

+1 6042702000

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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R

Rohit Bhatti

Went here to pay my Rogers bill and when I attempted to pay by debit I was rudely told they only accept credit card by a very dismissive customer service representative. He was rude and dismissive and offered zero explanation on why they would not take the most common payment in the world. I know these are franchises but for a billion dollar company to be represented by such individuals who do can’t process bill payments is a shame. Go to the Rogers location in Richmond Centre, much more helpful and courteous.

D

Daniel Tanner

Have been helped by Henry the General Manager several times I would recommend him to anyone. Had some great assistance with my business accounts and called me to make me aware of some fantastic iphone offers. I’ll return to this store again. Thanks guys.

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Sc freedom

Went to the store a few times, no matter if I need a new devices or not, they have been very helpful. The store manager Henry, very knowledgeable, able to answer all my questions. Strongly recommend this location to anyone need help.

J

Jay C

Such a bad service, Disgusting. Would never come back again.

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Mimi W.

Horrible and unethical service. My father came to this location to top up his pay as you go plan. He does not speak or understand English and relied on the staff to help him. A young man working at this location told him that pay as you go is no longer available with rogers and that his best option was to purchase a monthly plan. Knowing my father he is a very detailed person asked the young man for 20 minutes straight about why he cannot purchase the pay as you go plan like he has been doing for the past 10 years with rogers. There was another employee who witnessed the entire conversation and is 100% an accomplice by not stepping up and doing the right thing. Because the other employee stood there and did nothing while knowing that what they are doing is wrong is obvious that this is not the first time they did something like this. My father had no choice but to sign up for a monthly plan. I use to work for a telecommunications company and very well understand that each time a customer activates a monthly plan there is comission being paid to the employee. I get that you have to earn a wage but to con an elderly man who is in a disadvantage already for not being able to read English. That is beyond disgusting.

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Paul Chong

Very helpful staff , I was at this location couple of years ago to get my Note 8 , highly recommend.

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Eric Lee

Best service ever. Hands down to the mighty Henry who helped me sort out all my wireless needs.

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Danielle Ness

Henry, the store manager, was extremely helpful! I was able to get everything I needed plus extra free stuff I wasn't expecting! I would highly recommend seeing him if you have any phone/wireless needs. Great customer service!

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