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Arizona Federal Credit Union - Ahwatukee

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Phoenix, United States

arizonafederal.org
Credit union· ATM· Federal credit union· Insurance agency· Loan agency· Financial Services

Arizona Federal Credit Union - Ahwatukee Reviews | Rating 3.7 out of 5 stars (5 reviews)

Arizona Federal Credit Union - Ahwatukee is located in Phoenix, United States on 15625 S 48th St. Arizona Federal Credit Union - Ahwatukee is rated 3.7 out of 5 in the category credit union in United States. Arizona Federal Credit Union - Ahwatukee is a financial services company based out of 15625 S 48TH ST, Phoenix, Arizona, United States.

Address

15625 S 48th St

Phone

+16026831000

Company size

1-10 employees

Headquarters

Phoenix, Arizona

Open hours

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Ethan Hilles

The most frustrating customer service experience is being required to schedule an appointment with the bank branch via call center. With our current state of social distancing, the call center can only \transfer\ my call and once transferred, it rings approximately 3 times, then a recording states: \all your agents are busy\, it then DISCONNECTS THE CALL. You Seriously need to fix how you handle that. Is that branch still open? No one is answering your Ahwatukee phones. Here I go waiting another hour to talk with a call center to transfer me over to a branch that will hopefully answer their phone. Geez. EDIT: Spoke with call center and found the appropriate way for them to submit a meeting request is to call them and they complete it. Something Im not allowed or have access to do.

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Glenna Meza

I have never been happier with a banking facility! I hardly ever have to wait in line. The staff is always SUPER friendly and helpful! Alex Torres has got to be my favorite employee though,he's personable and knowledgeable and his amazing service goes above and beyond!

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Dan Peterson

So my wife and I switched from BofA, and it was the best decision we've made. Even though we aren't always able to stop in and be in person, the staff here are friendly and always willing to help. We always have a rather enjoyable time working with Jesse, not only is she professional, she is personable and goes above and beyond. My wife and I love the bank and we will be staying for many years to come.

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Jessica Burgman

This branch rocks but their customer service department that we all have to deal with sucks. I had accounts attached to an ex and we closed them in December. One was a security credit card so we was informed we had to bring the balance to 0 to be able to close it. So I did that however, yesterday was able to close an account without bring the balance to 0. That stated everything is policy but if you're doing to different things it can't be policy. Take your money in time so where else. Our checking account they didn't close although, they stated they would since I have a order of protection but, Renee told me we need to go in....yes let me die....he overdrawn is account so they took money from me..... mother of four kids on the 25 right before rent. Go somewhere else as customers if the rep states something we should be able to think it's correct but the screwed my kids and I

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Randolph Williams

Number one reason .... it's a Credit Union..great staff

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