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Livermore Ford

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Livermore, United States

livermoreford.net
Ford dealerAuto repair shopCar dealerLincoln dealerUsed car dealer· Ford dealer· Auto repair shop· Car dealer· Lincoln dealer· Used car dealer

Livermore Ford Reviews | Rating 4.2 out of 5 stars (5 reviews)

Livermore Ford is located in Livermore, United States on 2266 Kitty Hawk Rd. Livermore Ford is rated 4.2 out of 5 in the category ford dealerauto repair shopcar dealerlincoln dealerused car dealer in United States.

Address

2266 Kitty Hawk Rd

Phone

+1 9252947700

Service options

DeliveryIn-store shopping

Offerings

Car hireCar washOil changeRepair services

Open hours

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John Taggart

Not very impressed with overall service. I brought my truck in for a recall item and had them do an oil change. I asked the service rep about some sort of tune up since my gas mileage has been getting worse. He flipped through his phone searching for some sort of service to sell and we decided on a Fuel induction service for 330. I looked up the service when i got home and found on the Ford blog site that its not recommended for the ecoboost engine because its bad for the turbo. The truck is running worse than when I brought it in and I am hoping its due to the injection cleaner they put in my gas. they never did notify me that my truck was done. I got a text with a link to the work order summary that I thought was great. I digitally signed it to deny the 225 to fix the door ajar light they discovered but no call or text to say its ready to be picked up. I waited a few hours, plenty of time to give it a rinse and then just drove over at the end of the day. The dealerships used to wash your car when you brought it in and paid a lot of money for a service. The last few times I brought my truck in to Livermore Ford for repairs not just oil change I got it back dirty. The first time they apologized they didn't have anyone to wash it and they said they \owed me a wash\ which I never went back for. This time they had no excuses just parked it out front and wished me a good day. I have used the quick lane many times for oil changes and that has always been good. Reps are very nice

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George Resburg

Purchase & (5) services so far on the 2018, F150, 5.0 v8. So far so good. Thanks for your help today. Keep up the good work!

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Seth Bryant

This is my very first service of my new F-250 diesel Tremor. The experience was absolutely wonderful. Everyone at the dealership was very nice and welcoming. My service advisor was very informative and attentive. I was even checked on by a very nice gentleman whom I believe was the GM of the dealership. Truck was well cared for and they even washed it for me! I will be in the area for the next couple years working and Livermore Ford will be where I get my truck serviced every time.

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Nina Del Rosario

Livermore Ford is always so friendly and takes care of their customers! Even when driving up within the Quick Lane Service, the customer reps that check-in and overlook the car, are so nice. Livermore Ford lets me know that I've chosen the right car & that I will be taken care of. Customer Service rep: Roger is especially so very helpful and answered all my questions I had about my Explorer.

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Stuart Roberson

I have purchased three cars through Livermore Ford/Lincoln. Only one with the current management group. I will not purchase another car. I am even risking worse service with this post. I have a new Mustang Mach-e on order. It is in production and with any luck, it will be delivered in the next month. California announced a new Clean Fuel Reward program worth 1500 off a new EV purchased through participating dealers. Many Ford Dealers are participating. Not Ford Livermore. Further, they say they will not participate, even though three other dealers within 45 miles are participating. This is free money that the dealer is choosing not to take advantage of. Other dealers have told me the process is quick and easy to participate. Why not Ford Livermore? Lazy? Certainly not customer service friendly. They say they have 25 Mach-e on order which means they will cost their customers nearly 40,000 in potential savings because they just don't want to participate. Unfortunately, I am unable to change my order to another dealer without sacrificing my delivery date. If you are pre-ordering a Ford Broco or Mustang Mach-e, I highly recommend you choose a dealer that is more focused on customer service.

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