Bath, United Kingdom
2 Hayes Pl
££
+44 1225427456
N/A
DeliveryIn-store pick-upIn-store shopping
No wheelchair-accessible car park
Fantastic service from this chemist, i have a boots literally on my doorstep which i will no longer use due to thier incompetence ! went to wellsway and never used anyone since . lovely staff
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Lovely staff, I came to this pharmacy after having trouble with a prescription, the pharmacist could not have been more helpful, friendly and welcoming, she listened to me and I understood the issue. Turning a bad day into a good one, thank you!
Brilliant High Street Chemist with very friendly, helpful and knowledgeable staff. Rarely have to wait as you can with larger chain Pharmacies in Town. And they always have my medication on time. Been using this Chemist since moving to Bath for 8 years ago.They have a personal type service. I changed Pharmacy once to a larger chain Pharmacy in town because I moved to a different area but came back to Wellsway very quickly after experiencing slow service, constant staff turnover and medication inaccuracies.
Dispenses cheaper alternatives to most drugs - problematic when on lifetime medications as you get different brands frequently. When queried or requests are made for the same brand of drug the surly faced pharmacist disputes it's the same and refuses to source the brand you want/need. A pharmacy definitely more about revenue margin than healthcare of humans.
I now go out of my way to visit this pharmacy over my local one (and where possible over my GP who takes forever to get an appointment !) due to the excellent service given by the pharmacist and staff at Wellsway pharmacy. Careful, thorough, and quick to understand exactly what it is I/my children are struggling with, and have excellent knowledge of how to help, they also seem to be a thoroughly caring bunch. The staff have good 'bedside manner' to go alongside ample knowledge about the different meds sold. I'm so thankful for this service. The pharmacist is also happy to help over the phone, again giving above and beyond support and letting me know to call back any time if I have other questions regarding the meds I'm taking.
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