Watertown, United States
66 Galen St
N/A
+18885185431
Such a great experience here. We were in and out the door in a few hours with the sale completely done, and the car was ready 2 days later! Mike Foster was so pleasant to work with, and explained everything in the car to us in detail. Highly recommend, and the GMC Yukon XL Denali we brought home!
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Get place to buy car. I worked with Brian Mahah. Great guy knows his product.you can't go wrong.
I went to you guys for an oil change and a full car inspection to make sure everything was fine with the car. I am going on a big trip and I wanted to make sure the car did not need anything to get fix. My car has 120k miles so been sure is always good. After picking my car up I realized you guys did not do a full check up. Before I left the car at the dealership I check for all fluids (coolant, wipers fluids, wipers) and all of them need it fill up and blades need it to be change since they are so old, tire pressure was also not done. 2 tires needed air and they were still the same when I pick the up the car. Tired rotation was not done either. None of this things were done and because of it I felt like I was taking advantage of and my car was not check! I paid 125 dollars and received nothing in return besides a simple oil change! I told the guy in the morning that I was going on a big trip and I need it my car 100 secure. Check tires, wheel balance and alignment fluids etc and I am really angry and disappointed I did not get anything done. I felt so unsafe I decided to rent a car instead. I go to the dealership because I want to make sure everything goes well and pay high prices to ensure safety. I could have gone to a regular car shop for half the price and a better service
I emailed Mike regarding locating a 2015 GMC Canyon. I informed him where it could be located. We went in and made a deal fairly quickly on a handshake. It was all done without any fuss or muss and, especially, no dealer BS. Mike, a low-key guy for a car salesman, was as good as his word. There was even movement on the price of this hot-selling truck. Due to the extreme Massachusetts weather and having the bed sprayed (which Colonial took care of) it took about a week and a half to pick up. Also, the dealer that I had located with the exact truck I wanted had traded it to a dealer in another state. Mike bird-dogged it down for me without my ever knowing it. The entire process, including the financing, was done politely and professionally. I wouldn't hesitate to buy another vehicle from Colonial. I haven't needed the service department yet but I look forward to the same type of service that Mike gave me. If all GM dealers were as good as Colonial GMC, GM wouldn't have had the problems it did.
What a great Dealership to get a car from! This was my first time purchasing a car and everyone at the dealership was super helpful and not pushy at all. I worked with Mike Foster, Steve and Dick and had a wonderful experience at Colonial. 10/10 Would recommend!!
The initial greeting was great, the service was more than expected and exceeded expectation. The only adjustment I would make is closing the time gap on your throughput to give customers a better and shorter experience. It seems as though something in communication is off on that front in regards to average capacity and accommodation to fitting that capacity. I should not have to sit at a dealership for 5 hours when I can take 2 hours to change the same brakes and rotors myself.
Our company recently purchased a great truck from Colonial GMC. Mike Foster worked diligently to find us the perfect vehicle for our needs. In fact, he even had a truck brought in from a different location for our purchase. Mike made the process very simple and the dealer delivered an exceptionally clean & detailed used vehicle. I consistently get comments about how the truck appears brand new despite being a 2011. Our company will continue to do business with Colonial GMC and Mike Foster in the future. It was a great experience from start to finish.
This was an excellent car buying experience! Mike Foster, our salesman, found exactly the car I wanted. No nonsense, no compromises! Richard, who tales care of the financial transactions, came up with a very satisfactory lease. It was in line with the prices that had been advertised in the Globe. For an honest, easy car buying experience, this is the place to go. And ask for Mike!
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