Waterloo, Canada
70 Belcan Pl
N/A
+1 5198858855
Our experience with this company throughout our move was incredible. The staff were friendly and happy to assist, the facility was well kept and clean at all times. The unit we got was further in the building but it's incredibly convenient and easy to access even with how big it is. My partner and I will be using their services in the future for long-term storage. They are also incredibly safe and secure and we actually feel confident leaving our belongings on the property!
like
If you are just looking for a storage spot it's not bad. Rates are a bit high and I have personally experienced an extremely rude staff member on more then 1 occasion. In addition, several time the gates and doors were not unlocked at the times that were posted which was frustrating when we wasted over an hour of our movers time and my money when we sat there to wait for someone to show up. If you're looking for a place to store your stuff and forget about it. not a bad spot. If you are looking to actively visit your unit and expect the business to be open during posted hours, I would advise to look elsewhere.
I have been trying to get in contact with someone about my locker during Covid and nobody is answering my reply. I've called numerous times and left a message, you can no longer leave messages and nothing is being returned. There is no email listed on your website to contact you as well. I seriously need the product out of the storage lockers now as it is effecting my business, could someone please call me back ! YOU DID NOT ANSWER ME THE SAME DAY, IT TOOK ALMOST TWO WEEKS AND ME MESSAGING YOU ON FACEBOOK MESSENGER, BECAUSE YOU WOULD NOT REPLY TO MY PHONE CALLS AND YOUR EMAIL THAT YOU PROVIDED WAS NOT DELIVERING. When I got ahold Of you you handled it correctly, but don’t make it seem like you were right there to help me. That’s a lie.
I called this place when I was moving to Waterloo. They took hours to call me back. Said they were open until 7pm, but when they finally called back and left a message on my machine, it said \We are leaving early for the day (4pm). Call back tomorrow and hopefully you can talk to someone\. Not very helpful at all. I wouldn't recommend them. I would instead recommend UHAUL because that's who I called next and they were FANTASTIC.
Very professional team, Mike super nice and pragmatic. Clean and easy to access storage facilities. I am happy to recommend Schooner Self Storage.
Deli
The best companies in the category 'Deli'