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Volks Service Repair & Recovery Ltd

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Coventry, United Kingdom

Auto repair shopCar inspection stationCar repair and maintenanceDiagnostic centerMechanic· Auto repair shop· Car inspection station· Car repair and maintenance service· Diagnostic center· Mechanic

Volks Service Repair & Recovery Ltd Reviews | Rating 4,6 out of 5 stars (5 reviews)

Volks Service Repair & Recovery Ltd is located in Coventry, United Kingdom on 8 Arches Industrial Estate. Volks Service Repair & Recovery Ltd is rated 4.6 out of 5 in the category auto repair shopcar inspection stationcar repair and maintenancediagnostic centermechanic in United Kingdom.

Address

8 Arches Industrial Estate

Phone

+44 2476676407

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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A

Alice Benz

Thank you! Very helpful service. Genuine and helped with my car straight away. I would recommend.

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Amy Shields

I cannot recommend this garage enough. Every member of staff I’ve dealt with has been delightful and so so professional. I purchased a new car that has come up with a few errors and they have assisted with every step offering advice and support with everything. Value for money is second to none here and I am happy to say I have found somewhere that I can trust.

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Natalie Johnson

Absolutely disgusting service. We took our car here for MOT last week after them being highly recommended by family and us just shelling out 780 to a different garage for other issues. They failed the mot, which we expected. They advised we needed rear brake pads and discs, a new light cluster, a new tyre and a new box bracket on the exhaust. They phoned us up to explain what it had failed on amd quoted 465 plus VAT not including the exhaust or tyre as they needed to price the exhaust so to be prepared for 600ish. He asked if we wanted to go ahead, we said no as we wanted to discuss our plans after just spending so much on it the week before, we didnt really want to spend another 600. We looked into it, the light cluster quoted at 118 we sourced for 50 ourselves, new tyre 40, we then had a quote from another garage for the brakes and exhaust and were quoted just under 200 including labour. So all in all it has cost us 290 to repair what they had quoted 600 to do. Plus when we collected the car we asked for the itemised quote so we could work out our plan for the car and we were told the exhaust wasnt listed on it but the \gaffer\ had popped out. I called up the next day to ask for it and spoke to a really nice lady, I could hear the guy in the back and the way he spoke (which was really rude) saying he hadn't bothered to quote it because we said not to go ahead with the works, despite telling me he would find the info out on the phone. They said they would price it and get back to me...5 days ago and I'm still waiting. We have decided to have the works done at the other garage..AJW autos on Mercer avenue and have paid for a retest so we dont EVER have to go back to this garage. Disgusting attitude and disgusting service, all because we didnt want to shell out a huge amount of money without first discussing it. Plus we now know that his quote was a huge rip off and massively overpriced.

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Robert Clarke

Volks has been the worst experience for me as far as car maintenance goes, I have a Volkswagen touran, which I've took to volks on many occasions, firstly I was told that the noise coming from my wheel was a wheel bearing, had it replaced but still the noise persists. Took it back and spoken to rob he assured me there was nothing wrong, but infact the rear brake was binding which I changed myself. Then found out the headliner was leaking water from bad weather which I told them about, took the car in to get the roof bars sealed, and just found their still leaking which again I feel like I will have to sort it myself as it feels like a slap dash experience I think because the car is still under warranty they didn't want to know, from my experience I will never use them again,I suggest you guys do the same

M

M

Thankyou so much for fixing my door handle. Went above and beyond my expectations. Will definitely use your garage in the future. Thanks

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