Broken Arrow, United States
1650 S Elm Pl
N/A
(918) 610-0200
This is the worst credit union in Tulsa, especially when it comes to customer services. They fail to label what type of checks are good to deposit in their onsite ATM. Hours after my check was accepted and posted to be cleared it was reversed due to the amount and now I have to wait until it’s convenient for them to get my check back. So much for trying to start work on my burned up house.
like
I have been a customer since 2008. I have had no problems with anyone that is employed at the bank its just their criteria on loans that I am upset with since I have been with them so long. I applied for a home loan in 2017, credit score was average for this type of purchase, employment full time and over 15 years but they denied me. I promptly walked two doors down to another bank (not a credit union though) and got approved. I have been in house now almost 3 years. So this year I tried again for a car loan, still at same job but credit score was above average. Again, denied. I went to another credit union where I didn't have an account, got approved and at excellent rates. Its unfortunate because I have been with them so long but I will be closing my account out by mid new year .
The absolute worst bank I’ve been here 10 years and have had it....This location is always busy on Saturday beware! Cause this bank is cheap and doesn’t want to hire employees at other locations they’d rather go all electronic and that doesn’t work with a lot of people...very inconvenient will be switching to a more personal experience bank
The last 2 times I have visited it has taken over 30 minutes to get thru the drive thru. The lobby is always closed due to Covid but I can go to Walmart next door. Stupid management.
Good banking
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