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ARCpoint Labs of Tucson

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Tucson, United States

arcpointlabs.com
Medical laboratory· Blood testing service· Diagnostic center· HIV testing center· Paternity testing service· Wellness center· Consultant· Drug testing service· Laboratory· STD testing service

ARCpoint Labs of Tucson Reviews | Rating 4.8 out of 5 stars (5 reviews)

ARCpoint Labs of Tucson is located in Tucson, United States on 6401 S Country Club Rd Suite 105. ARCpoint Labs of Tucson is rated 4.8 out of 5 in the category medical laboratory in United States.

Address

6401 S Country Club Rd Suite 105

Phone

+1 5204023628

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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K

K Lloyd

I was in need of dependable result delivery times In order to travel and contacted them for a test. I was consulted about the type of test needed and, although the price was quite high, I received my results 24 hours later, just as promised. I especially enjoyed the transparency of the process, UPS tracking number copy provided to check and contact email / telephone numbers to contact with any questions. I checked the status on a Saturday evening and got a response to my question within an hour, despite it not being in the working hours. That’s for me amazing, dependable service on a tight timeline and therefore a great reason to recommend them. Thanks a lot!

E

edgar galvez

I showed up for my drug test 25 minutes before closing and the front desk lady was extremely rude. She had a big problem that I showed up near closing time. She kept telling me that I better be able to pee otherwise I had to leave because she wasn't about to stay a second past 5. She was so rude my entire time there. The person who did my drug test was nice and courteous.

K

Katalina Jimenez

Super easy. You do have to go in to sign in and take your test. Otherwise, you wait outside for the results. The staff comes to your car window and gives your written test results. I'd give 5 stars if they costs 100 and had outdoor registration. But otherwise, nothing to complain about.

P

Presidio Tucson

The test was easy and results came quickly, however there was a concern about sanitation procedures. There was a computer screen, clip boards and pens, as well as the credit card machine that were repeatedly not wiped off between usages of differing individuals. When I asked the lady if they get wiped off she said yes but I watched 3 people use it one after the other without any sanitation happening to those various surfaces. I mean, we are getting tested for COVID so I would have hoped the procedures would have been at a higher level of protection for all.

D

djpeebs

First thing this morning I made my way to ArcPoint Labs in Tucson to process a very expensive ALCAT blood test I had been waiting to do for years. I was in an excellent mood on a sunny day. I arrived as a walk-in at 8:30am and was asked by a gentleman who works there how he could help me. I replied I was there for an ALCAT Test. He asked is I had an appointment. I answered that I did not, that their website states “walk-ins available”. He went off on me, basically calling me a liar by stating that the website would never state such a thing. To make a short story shorter, after proving I was t lying, this man decides the best course of action at that moment is to abuse me before kicking me out. To make matters worse, I recounted my experience to the head of the lab, Mr Wendell Long who not once in our discussion expressed concern for what had occurred, demurring to me that whatever he decides after looking at video and listening to the audio (I was excited that both exist), I would not be privy to whatever he decides on the matter. In essence, he was sweeping it under the carpet and kinda giving me the “thanks for letting me know, we’ll take it from here”. He came across as not caring less. When he stated that I’ve taken it as far as I can, I firmly stated that only after Google, Facebook, Yelp, Better Business Bureau, Lab regulatory agencies and the other executives at his organization were aware would he be correct. The gall and ignorance in the face of customer abuse is concerning. I would t trust this lab with my blood if you paid me. There is an insidious darkness underlying this operation. Best to use another lab that actually cares about its customers.

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