Toledo, United States
4644 N Summit St
N/A
+1 4197242426
Wheelchair-accessible entrance
Took my four wheeler the beginning of September received a phone call in November after being very patient with them saying that my four wheeler was done. I paid for it over the phone which totaled 818.00 and told them I would pick it up first thing in the morning. When I went to pick up my four wheeler I was told that it wasn’t working now but they had road it the day before and it was fine. Then I was told that due to this happening they would work with me on the price when I returned to get it . Here it is December FOUR!!! months later and I’m being told that my total for the new work is 990.00 which is 270.00 in parts and the rest is labor and taxes. When asked about them working with me the owner (Matt) told me the best he could do was taking off 2 hours of labor which would make my bill still 750.00. After trying to work with the owner (Matt) I was told that he doesn’t have to work with me with anything and that in fact he’ll put what he took off back on. I WOULD NOT RECOMMEND THEM FOR ANY WORK FOR ANYTHING HORRIBLE COMMUNICATION AND CUSTOMER SERVICE!!! I will be contacting an attorney.
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Excellent customer service. Matt emailed us back at 11 at night. Now thats customer service. We made the trip yesterday from MI down here. Well worth the trip down. Matt took care of us. We bought 3 ATVs. Can't wait to see the kids' faces at Christmas time. Definitely will come back when the kids out grow these. Thanks alot guys!!!
Found bell housing for my 98 Rinker had a crack in it. Stopped in to talk to Matt to see if it could be repaired no luck on repairing, new was 600 Matt did some checking around and found me a used one for 250. This was a great help to keep my repair cost down. A great local business to deal with.
The guys here are always great to work with and get all your toys fixed up right ill always come here over anywhere else
Overall very satisfied. Just one slight very minor issue is that when I went to pick it up after they called and said my four wheeler was done noticed that it was spraying oil. Turns out it was missing head bolts. Again not a big deal just wish I had gotten it that day. Now I have to wait longer.
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