Waterloo, Australia
824 Bourke St
N/A
+61291600325
Do not service your car there! I seldom write reviews but I think everyone out there need to know about their poor service and the way they try to rip off their customers. Over my 12 years ownership of 2 Lexus I was utterly disappointed when I got my car service last week. I was told my front tyres need replacement during the service as they are worn and I will not get the pink slip. I was shocked as I only replaced the tyres 13 months ago with Bob Jane T Mart and the car done less than 10000km. Despite I've told the service team member Nathan, he insisted that my tyres need replacement. I refused to replace the tryes at 668 and did not get my pink slip. I've called the tyre company and they are confident and asked me to bring the car in so they can check as they also agreed tyres should not worn so quickly. I've went to the tyre company over the weekend and confirmed there is 78% thread left for the tyres and they are good to go for another 2-3 years. I've got another mechanic today and no problem with the tyres at all and got my pink slip done. My service cost is close to 2000 without the tyres and I felt disgusted that the company is trying to rip off loyal customers when the tyres do not need replacement at all. Book your car service somewhere else and do not waste your money with this company.
like
I had a wonderful experience purchasing a new car. The process was stress free and pleasant. Ronald was very through and knowledgeable. He is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service! I am definitely recommend to my friends who are looking for new cars in the future.
My wife and I visited the showroom on last Friday to inspect a Lexus car for first time , Rae a sales who serviced us was very helpful and he gave us satisfied answers to all our questions. He showed us a very honest and professional sales and he had a very good manner. We purchased the car within one hour which had never happened to us before. We enjoyed shopping with Sydney city Lexus. I will definitely be back again when I need to buy another car. We will definitely recommend Sydney city Lexus to our friends and families.
Recently purchased a Lexus from here. Firstly, the dealership was amazing. It was huge and had a lot of different cars at offer. Secondly, a special thanks to Elvis who made the process nice and smooth. He was very informative and friendly and made our whole car shopping experience worthwhile. Would definitely recommend ! Thanks again Elvis and Sydney City Lexus.
The hardest decision we had to make was which colour to pick for the RC F we were looking at. We went with red. David Dolowitz was just the right amount of salesman. He looked after us splendidly. David really knows his stuff and was genuine in every dealing we had with him during the purchase. We traded in 2 cars for the very beautiful vermilion RC F which was seamless from David's side of the car fence. Thank you David and John Roca for looking after us. It was really truly appreciated. It's the little things that count; and David, you were just fantastic. Thank you xx
We have just purchased a second hand Lexus from Rae and would like to say the customer service was of extremely high quality. Rae went out of his way to provide us with the details of the car. We are from interstate and he helped us in getting back to SA. Regards Rick
Thanks for assistance from Elvis, I feel very welcome and comfortable. My sister and I had been to the showroom twice, and the first time, with Elvis's help, we bought a car that we were very happy with. The second time I came to pick up the car. We had some trouble with the insurance. And Elvis helped us solve the problem. We were appreciate to him. I had a great experience. And I got a really nice car. I'm very satisfied with all the service.
We have really had the most wonderful experience with Lexus Sydney - particularly with their sales representative David D. We are very happy with our car, and expect to be very happy with the after sales service. Would be very happy to recommend them. Part two We would also like to commend their service department to you. They are really thorough and the car comes back to you looking almost new again. In particular we’d like to say thank you to Paul in the service department who has been looking after us so well. Roger and Susan Hamilton
Deli
The best companies in the category 'Deli'