St Albans, United Kingdom
118-120 Victoria St
N/A
+441727833100
My first time using the clinic for a pelvic ultrasound. Really impressed with efficiency of booking process after having emailed clinic over the weekend. Deborah the sonographer who conducted the scan was friendly, polite and professional. As promised the clinic sent my results on the same day to my doctor. The fee charged was very well priced - in fact 75% lower than Spire who I’d contacted initially. Really impressed thank you and I will return for this routine scan going forward.
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I hade an appointment at 10:00 today. Apparently the lady who supposed to be there it sick and my appointment was cancelled without any notice. Much appreciated.
I went for an emergency scan to get reassurance, as otherwise I had to wait three days with NHS. I was booked in within an hour of calling, and it was an absolutely wonderful experience, Deborah was very professional, has carefully checked to identify a potential issue and has provided advice on how to address it further. We also could see our happy baby and got a 3D image of her perfect little face, what a treat!
We attended this clinic for an early scan, just gone six weeks into my pregnancy. The receptionist was nice, but the lady who performed the scan really disappointed us. Because I was so early, I had to have an internal scan and so I do know that the stiller you can keep your body, the better the picture. But when she turned the screen around to show me, for the first time, my babies little heartbeat I had 2 seconds of the most incredible feeling. Overcome with emotion, I started to cry to which the lady immediately and curtly said “stop crying. You need to keep still. Stop crying now”. I was so taken aback and felt so upset, it ruined a moment I’ll never be able to get back. She was so clinical and it felt like she had done a million scans and couldn’t care less who her next client was. It felt cold, clinic and non-personal - she had bad bedside manner which is disappointing given you pay for that privilege. I was so disappointed and because of this would not recommend this clinic. Having said this, they did do our scan and gave us a photo, so that’s what I’m focusing on now.
We went for an early scan at 8 weeks like we did with our daughter. They were so professional on the phone and on the day, we were treated wonderfully. The sonographer explained in detail what we were seeing and checked my ovaries as well. A very friendly and warm clinic, I would strongly recommend!
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