Cape Girardeau, United States
735 Broadway St
N/A
+1 5733327686
Callie was so patient with me! She let me ask her TONS of questions without a change in attitude. She made the viewing of multiple units, seamless with the autonomy she offers as you’re going through. Really great at what she does! The whole team displayed understanding and compassion when dealing with me, could not imagine a better team.
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Our experience with SOTO had been amazing from the very beginning. Anytime we had an issue with the property, they would be prompt in fixing the issue. Rhonda has always been available to answer any questions I had and has made the experience a very pleasant one. BTW: Rhonda is AMAZING!!! 10/10 would rent from them again.
So far so good! Our service has been very prompt, even after myself and my girlfriend took longer than normal trying to come to a decision to move into our new place. While there were a few issues with the unit when we moved in, Rhonda over at SOTO has been awesome at helping us get situated and taking care of the minor details. Online bill pay and deposit made that process easier as well. Very thankful for the service we’ve received so far. I hope that it will continue to be this good for the remainder of our lease. We will definitely be staying if so!
The greatest thing about SOTO is that I don’t have to think about my properties. They just get taken care of. Really makes for a passive investment.
I viewed a property on 1/22/2021 with David Sieber, which followed up with a survey afterwards via email. I filled out the survey based on MY experience and observations which had pros and cons. David replied to my feedback unprofessional, with great denial, animosity, and dismissive. If the person or company is not interested in constructive feedback and response negatively to a potential client or customer they should not send out one. Even if you do not agree with someone’s perspective there should always be a level of respect, empathy, and dignity with handling business! I’m glad I am not going any further with their services.
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