Saskatoon, Canada
402 2nd Ave N
N/A
+1 3066511959
The sales rep over the phone was very helpful and knowledgeable, guided us in finding the necessary equipments required. Then for installation the process was very smooth and quick, technician was very friendly and patient while explaining how to use the system . I was able to get everything I needed from local company and I am happy to shop local.
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I don't know why my wife's name shows up, probably another way fluent provides terrible customer service. When I dealt with the previous company all issues could be solved. Fluent does not have that quality. I have been trying to cancel 3 contracts for a year now and fluent won't even acknowledge the fact that I sent them a cancellation notice. Every time I talk to them they call it an agreement to go ahead with the service. They keep taking my money and threaten, yes threaten to send collections after me if I stop paying. I have never responded saying I would continue and I did not electronically sign any documents to proceed with service. Thank you Alarmtek for your help, much appreciated. BBB is my next stop. Kim Chowns, a threatened and lied to customer.
After checking various security company, AlarmTek stands out with their excellent sales team who helped us finding the right equipment for our home, Professional installer who came out on weekend to install as we weren't available during the week and most importantly their 247 tech support is happy to help us anytime. definitely recommend AlarmTek for your need.
They responded to my request very fast and clear. The technician arrived on time with all the required equipment. Install was done quickly and efficiently. Answered my questions throughout the installation process and verified everything was working before leaving. It is my first contract and less than a week, so far so good.
Technician arrived on time with all the required equipment. Install was done quickly and efficiently. Sensitive to equipment placement for both functionality and aesthetics. All packaging cleaned up and taken away. Answered my questions throughout the installation process and verified everything was working before leaving.
The guys at Alarmtek, went through a bad transition with Fluent, but really made it up to me by switching me back over to their local monitoring at no charge and upgrading my security system at no charge, from upset to Quite happy with the service.
After getting home after 5.00 pm on a Friday and having issues with our alarm. Then not being able to speak to anyone in the after hours service. I thought we were in for a weekend of problems. But we received a call from alarmtek, around 8.00pm who arranged for a tech to come on Saturday. He tested all the functions and went right through the system. Preston, did a full alarm test and made sure all was good before he left. Thank you Alarmtek, you proved to us why we have stayed with a local company. Thank you
After reading excellent reviews of AlarmTek, we arranged a home visit. Nate was personable, professional, and was a major part in our choosing AlarmTek. Jared did the install today, and we were impressed with how smoothly it went. Jared explained the system well, helped with set up, left the install sites immaculate, and was a pleasure to work with. Thank you AlarmTek team!
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