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Land Rover Santa Monica

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Santa Monica, United States

hornburglandroversm.com
Land Rover dealer· Auto market· Car dealer· Car finance and loan company· Car leasing service· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer

Land Rover Santa Monica Reviews | Rating 3.3 out of 5 stars (5 reviews)

Land Rover Santa Monica is located in Santa Monica, United States on 3020 Santa Monica Blvd. Land Rover Santa Monica is rated 3.3 out of 5 in the category land rover dealer in United States.

Address

3020 Santa Monica Blvd

Phone

+1 4242914573

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

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Amir Danaei

I leased a Range Rover Velar last week from these folks and couldn't be happier with the experience. I had the pleasure of dealing Gary (sales consultant), Vivian (the sales manager), and David (finance manager). We negotiated a deal on the phone without going back and forth a million times, and I picked up the car the next day. I gave Gary a heads up that I was going to be on a time constraints for the pickup and he had everything ready for me to sign and take deliver in less than 20 minutes. Appreciate the excellent customer service guys, love the car!

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Eren Emre

They will excuse COVID-19 to NOT let their customers test drive their vehicles. When asked, they'll tell you they only let customers who agree on the final price of the venice and ran their credit score, then they'll let you know test drive a vehicle. They do not ask for a covid test or anything. Only if your credit score is high enough, you can test drive. This is the most absurd way of keeping the public \safe\. PS. All Land Rover dealerships have partnered with cleaning companies for disinfecting their showcase models. See Clajet information on their website. This dealership has no shame lying to their customers about safety.

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Antoniie Jimenez

Don’t get distract from this dealership it looks brand new but has the worst customer service ever I was trying to finance a Range Rover but seems they don’t like someone that has sandals and shorts I guess you have to be dress up to get one

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Rima .Vaidila

If I could give 0 stars I would. My lease was ending end of March when Land Rover basically forced me to extend my lease because they wouldn't get back to me about returning my car. Dealership was useless and said I had to call Chase bank. Why would I call the bank and not the dealer? Basically ping ponged me back and forth until finally organizing a pick up for my car 2 months later (car basically just sat in my driveway the entire time, complete waste of money and I'm not sure how legal it is to force clients to extend their lease when they don't want to?? Even with Covid there should've have been a protocol in place earlier than 2 months) So fast forward - I bought a certified pre owned LR4 in July from the sam dealership. They delivered the car to me at work with both key fobs dead, empty tank of gas AND several parts of the car literally were flapping around in the wind the second I went on the freeway. \Oh just bring it into the service center.\ As if I have all the time in the world to drive 30 minutes to Santa Monica from Calabasas and wait to have parts serviced that should've been done before selling me the car???? No apologies from them, nothing. The FINAL straw is that they sent my plates/registration to the wrong address. The only reason I knew is because the home owner found me on instagram and messaged me since after she called Land Rover they just brushed her off. So here I am again driving across town to pick up the plates for my car that should've been sent to me directly?? Oh and I still have to go to the DMV now to figure out how to get issued a new title because apparently Land Rover SM \sent it\ but I never received nor did the wrong address they originally sent things to receive it. FUN!!!! Will avoid this dealership like f-ing Covid.

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David Thomas

Service and sales closed for covid? Its been 4 months. Wear a mask. Move your desks make some space. Don’t come in if sick. Figure it out it is not the end of the world.

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