Lynnwood, United States
19910 Poplar Way
N/A
+14256409222
I went for a test drive and the Sales person Alexi showed interest initially and was fine with me taking a test drive for Evoque. When I told him that I am looking to buy in the next 3-4 months, he suddenly gave his card and asked to come later or shop online as he does not have time. I will definitely not consider Land Rover. Terrible customer service. I wish there was an option to give negative ratings.
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Horrible service, I had bought a Jaguar Autobiography from this dealer for my wife and 1.5 months after the rear axel started having issues. I took it to them for repair sense I had extended warranty. 6 weeks later my car was still NOT fixed. I can not express how horrible my experience. 6 weeks later they ask to hold it for another week as they didn't realize they needed to order another part and ask to hold another week or so. I couldn't take it no more. I went and picked up the car and will have another dealer ship complete the repair. 6 weeks in and I got a car back with a bunch of failing errors!!! terrible I will be calling my warranty provider tomorrow and notifying them of what happened for them to not close the claim.
Sean very helpful on my purchase Thanks
Spent the better part of a day discussing and negotiating on a vehicle that already had a contract in place which I was told only after we had agreed to a price. Sales management team are a bunch of jokers. There are too many options for dealerships to waste time like that. You had me then you lost me...
I purchased a new Range Rover , right away we noticed a noise coming from the rear end, we brought the vehicle in for inspection they say they could not find any problems, after we got the car back we immediately kept hearing the noise in the rear end also the touchscreen would freeze we brought the car in for a second time and they said the noise went away with an oil change,and the screen needed a “re fresh” lol after getting the car back we immediately heard the noise again and the screen froze several times so we brought it in a third time , they sent a text saying they changed the oil in the transfer case and the noise was still their , the very next day we we received a text saying they changed the oil in the transfer case and the noise is gone , basically they tell you whatever they need to to shuffle you out the door they can’t keep their story straight ,the customer service is horrible and I still have a lemon that they do not want to put the time or effort to fix. I was excited to get a range rover I am now over it. Good luck if you do business with these people
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