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Safford Ford Lincoln of Salisbury

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Salisbury, United States

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Safford Ford Lincoln of Salisbury Reviews | Rating 4.5 out of 5 stars (5 reviews)

Safford Ford Lincoln of Salisbury is located in Salisbury, United States on 1902 N Salisbury Blvd. Safford Ford Lincoln of Salisbury is rated 4.5 out of 5 in the category ford dealercar dealerlincoln dealertruck dealerused car dealerused truck dealer in United States.

Address

1902 N Salisbury Blvd

Phone

+14432104835

Open hours

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Pete Tummillo

Dear Owner, I received your response to my original review and now you ask me to waste more of my time and reach out to your management team to discuss your teams inability to live up to the expectations they set further. How about this, why not you walk over to your used car center check your email and call list for my name and then you, the owner, give me a call to discuss my dissatisfaction with the performance of your team? Should you be as concerned as your response says this would be the simplest means to attempt to resolve the issue. As stated this was a used vehicle, specifically the 2103 White BMW X5d that you now raised the price from 15,000.00 to 16,000.00 on. The salesman was Will and his manager is Dominic. Prior to my agreeing to travel three hours from my location to yours Will was asked specifically if the vehicle had any scratches or chips that are not shown in the photo's, his answer was NO. I also asked about the condition of the tires and once again I was told very good with lots of life left in them. Upon my arrival the next day I found 7 scratches and chips on 5 different body panels. The front and rear tires are mismatched and the front tires are worn almost bald on the outer edges. On top of all this I was never made aware an engine issue and you only had 1/3 of a tank of fuel in a car you expected to to drive away with. As discussed with Will it was six hours of wasted travel time due to his negligence, incompetence and inability to be honest. When it comes to accountability the least that could have been done on the dealerships part would have been to pay for my fuel for my wasted trip. Instead all I received was an oh well sorry this didn't work out! Bottom line is that both Will and Dominic have my phone number should you be that concerned about reaching out to me.

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David Gomez

Damia, salesperson, was awesome. Please ask for her and she will take care of you. Sales manager and Finance also nice to work with. No pressure and will get you the vehicle you want. They have gained a new customer and I will always check them out first.

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Vicki Moore

Great service. When we called to get updates on our vehicle repair the body shop manager was very patient and helpful. This is the second time we have had body work done on our vehicle and have been very pleased with the quality of work.

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Pete Tummillo

Extremely disappointing experience! Buyers beware. Set expectations as to condition of vehicle prior to traveling three hours to complete transaction and pick up. Upon arrival found vehicle not to be as described also was notified of an undisclosed engine issue. Salesman and sales manager made meager attempts to resolve though refused to take full responsibility and accountability for their misleading description and lack on honesty. Went as far as to provide false documentation as to value of vehicle. Best to look elsewhere for your used car purchase.

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Anjali Phukan Chatelle

They wouldn't budge on the price, but they did a bit on the trade in. We didn't get a tour of the car (buying took a long time), but they did set up a phone app the next day. The 110 plug was loose but they said they'd fix it if we make an appointment. Otherwise, LOVE the van -- We got a 250 crew van, and I highly recommend CAITLYN MALONE. If you go, tell them I sent you :)

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