Rochester, United States
2400 W Henrietta Rd
N/A
+18009527892
I just purchased my first brand new vehicle ever (2020 Ford Expedition) and cannot express how great this buying experience was. My Sales Consultant David V. was such a pleasure to work with and made sure the whole process went seamless from start to finish. It is not everyday that you work with a team that is so friendly and on point across the board, which makes the entire process that more efficient and enjoyable.
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I had been to two other dealership prior to visiting Cortese. Lou was the dealer I dealt with. From start to finish, he and the financing guy (Darren) were phenomenal in making my new 18 Ford Escape a reality. Lou was attentive, and knowledgeable in crafting the perfect vehicle, putting together amenities desired and amenities needed while staying within the price range allowed in my budget. I highly recommend Cortese and Lou!
Horrible customer service and sales manager, he waists people’s time and very mean on the phone. Just your typical car salesman that doesn’t appreciate peoples precious time. If I were John Cortese I would reevaluate and make the process a better experience. The sales manager should have done more research and looked at all options before even going to the store. (like I said before even going to him) My wife wasted 2 hours and my time on the phone. Process is broken and sleazy
Love my new Jeep! Great purchasing experience. Our salesperson John and finance manager Dave were fast and efficient! Thank You for the great car leasing experience!
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