Ringwood, Australia
275 Maroondah Hwy
N/A
+61 398702125
Visited this company yesterday (19/5) and was greeted by a gent who was the rudest person I've come across in a showroom setting for many years. Was not interested in knowing more about my CCTV needs, essentially bagged wireless cameras as a possible solution. If not hard wired, it would not work. Basically turned his back on me whilst I was still in the showroom and went back to his little service room leaving me pretty dumbfounded. I suggest that this guy does some serious soul searching about his demeanour based on my experience and others honest enough to write their google feedback listed on this site.
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Incredibly rude customer service- stay well away. Just went along to see what they had and if they could help. All we needed was for the man to say sorry I can't help you with what you're after but we were made to feel as though we were time wasters and that we weren't important due to it only being a small job. I have never been spoken to so rudely and we were stunned when the man told us good bye in a rude tone and walked off out to the back -obviously 'that' was more important than a customer. If I could give a zero I would. Stay away and don't waste your time with 'this' time waster.
Went in today to find out about difrerent security camera options. Guy who I spoke to was unhelpfull, wouldn't answer my questions and offered no advise other than wifi is no good and a wired system is much better. When I asked if he could explain the different systems and there pro's and con's he simply said well anyone who knows how wifi works will know why they are not worth installing. I left there having no idea what sytem would suit my needs. He was rude, offhand and wasn't the least bit interested in educating me as to what system would suit me best. A complete waste of time.
Absolutely rude and terrible service. Rang up to get my alarm serviced and the guy on the phone said 'I am not interested in helping you, Goodbye'. Don't give these guys any of your hard earnt dollars.
Future Lock upgraded our security system. They provided prompt and professional service. The installer took the time to answer questions and provided comprehensive guidance and notes on system operation. Will happily use them again. David M
I had the absolute pleasure with dealing with the guys from Future Lock. My property, storage facility and offices are all safe and secure thanks to Future Lock. I am a builder and come as maybe the fussiest and particular customer around... FUTURE LOCK EXCEEDED MY EXPECTATIONS!!! I would recommend them to anyone; commercial or domestic. The leading technicians experience, care and attention to detail is of the highest standards, I have come across. I have been in the building/construction industry for many years; you will be very happy with the work and product Future Lock can provide.
Had all my alarms and camera systems installed by Archie at Future Lock security in ringwood over many years and the service has been excellent. I would recommend you try them if you want the best advice and service.
Future Lock Security installed a six camera system at our Scout Hall in Ringwood North. They did a great job installing, wiring and setting up the system. They also have provided great after sales service to us. Staff are very knowledgable and were attentive to our requirements. CCTV system has proven to be effective and is very easy to use. Recommend.
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