Richmond, Canada
12811 Clarke Pl #110A
N/A
+1 6042786896
Extremely rude! They were placing things on my air-conditioning system, and stepping on my garden, I asked them to be more careful but they just laughed. They were installing security cameras around my apartment! They were in a GBF Electronics company van!
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Excellent service à la clientèle. Quality and very nice looking product also with fast delivery. Very satisfied with the video intercom that I bought. Highly recommended!
Since first day I received, the customer support for this product has been excellent. The guy explained me at the beginning some points for the correct installation and configuration. Then, after a couple of months, for some reason the LAN port of the device stopped working. I let them know about this issue, and after verifying all the troubleshooting options, they sent me a replacement. This company takes care of their customers. The device works fine again. It shows a decent video resolution, kind of complicated user guide (at the beginning) but it comes easier after some time you familiarize with this product. Needs improvements with Audio (kind of low in my opinion, both ways). The app didn't ring in the new NOTE 7, but I know they will take care of it. Bottom line, it's a great product, it comes with all the mounting tools, and great, GREAT customer service!!!
I am very pleased with this. I have a gate 300’ from my house and needed a way to see who was there and buzz them in just like at a gated community and this did it, but it also added video and call to my cell phone! I ran a hard line network line to it and so I have no real problems with connection. The video quality is good, the sound quality is ok, but it does exactly what you need for a low price. My only suggestion would be to add an infrared camera and an option to upgrade to a better quality cam, but in reality it works just fine as a supplement to my existing camera system. I love it! This is not a simple homeowner install. I’m an electrician so I know how to hook everything up and once I had all my cables ran and plugged in it was a breeze. I highly recommend.
Please note the technology is no where close to the online web marketing material. The image is not HD and the specs they provided after the purchase(no where to be found on web site) even states it is not even close to HD. The day image makes it barely able to id the visitor and the night view(led lit, not iR) makes it impossible to id the visitor at night. Almost impossible to buzz in a visitor because it unlock time is less than a sec and you can't control the length of time, so you have to hit and release the unlock button many times with the hope the visitor pulls at correct time after many attempts. The phone apps unlock works a little better but the adjustable unlock time has no effect on unlock time. I know you get what you pay for, but this is so close to unusable I would have to say "Buyer beware". Also note all youtube videos have no one speaking at all and the instructions are in broken english at best and unable to follow, unless you are in the business and familiar with other systems.
Deli
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