Regina, Canada
6050 Diefenbaker Av
N/A
+1 3067003767
Staff is so friendly. This was my first time using a storage company and they made me feel comfortable in making the correct storage selection. The process was clear and they answered all questions I had immediately. A to Access Storage.
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The staff are very nice people. I had to rent from Texas to Regina and they made the whole process easy. Rates are not competive or very good. Update*** After using their storage unit for a year here are things to know. Getting a real person to talk to before 9 am and after 5 is zero chance. If you have problems on weekend, you are out of luck. If you can't remember your gate code, or gate isn't working or any technical issues -All calls go to a call center in Ontario. Getting access to people is an impossibility if it's not 9-5, M-F. And holidays, forget it. Whenever you call it goes to Ontario. To me it's a real negative to deal with a call center in Ontario for a storage unit in Saskatchewan. Local service and access is very limited. In the end it wasn't a good choice for our needs as we needed weekend access to storage and service from local people. Hours don't work. It doesn't even make since. People don't move M-F, 9-5. Most people do their moves on weekend, when services are most needed. Also, if you pay your bill a month late they do charge a 50 fee. And if you don't notify them the exact date you are moving they will bill you the entire month, but they don't really bill in 30 day increments either. It's never a full 30 day billing. My last bill was from 6/24- 7/21. It's every 4 weeks, 28 days. They also go up on your rent once you move in. I was charged 219 for two units and then it went up to 234. I let go of one unit and my rate went to 189 hardly a savings from my original two units at move in. They also charge administration fees. You can see when moved in and the rate increases. The location I was at no longer has staff or an office at. The name of the business should be No-Access Storage.
The location Manager for 6050 Diefenbaker, Pam, was amazing! Pam took the time to figure out what size unit that I needed, which location would be most convenient for me, offered a great deal and assured me about saftey / security features. Pam was very patient with me & very knowledgeable, plus she was so friendly. I will definitely be a repeat customer!
Big shout out to Pam! She is amazing. Very friendly and helpful. She even met us out at the storage locker so we could move stuff In that day.thank you thank you thank you
Access storage it is good storage to keep my things more than space places. Also I mentioned Robbie to give me helpful information. Thank you access storage.
Friendly and helpful staff, clean facility and reasonable rates.
Excellent and quick service that went beyond my expectations :) super thankful to the staff on shift yesterday with your assistance!!
So often today services are provided with little, if any, personal involvement! Not with this company! Excellent support at start of contract and REALLY excellent support as it came to an end. Start to finish a job very well done with excellent service, especially from Pam on site. Will be knocking on your door again and will recommend to others.
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