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Ponderosa Pet Crematory

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Flagstaff, United States

ponderosapetcrematory.com
Cremation servicePet cemetery· Cremation service· Pet cemetery

Ponderosa Pet Crematory Reviews | Rating 4,7 out of 5 stars (5 reviews)

Ponderosa Pet Crematory is located in Flagstaff, United States on 1519 N Main St #109. Ponderosa Pet Crematory is rated 4.7 out of 5 in the category cremation servicepet cemetery in United States.

Address

1519 N Main St #109

Phone

+1 9287745669

Accessibility

Wheelchair-accessible entrance

Open hours

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D

Douglas Kult

We used Ponderosa Pet Crematory when our little girl passed away after 17 years of life. We chose the “Private / Witnessed Cremation” which we found very therapeutic. We were just heartbroken, and Russ was really great, he spoke to us at length about the death of our pet, he also brought her remains out to us so we could see her again and spend some time with her alone. We feel we gained a sense of closure, and we both felt our grief begin to heal. We now have her ashes here at home, and can continue the healing process. Communication was ideal, we both felt very comfortable throughout the entire process. Thank you Russ!

D

Dean Blanks

Recently I lost a dog and the vet that had to put her down contracts out Ponderosa Pet Crematory. A week went by since we lost our dog and we never heard anything back nor did we receive any type of timeline. After a week went by we called to find out what the timeline looked like, they said that they would have her back to us in a day or two. Well a day or two goes by and still nothing. After calling them back they said that they were going to drop off the remains at the vet and would call or text when they did so. Well once again no communication. Finally I called the vet and they said yes the remains had been dropped off. We go to pick the up the remains and I asked how should I pay. They vet said you have to call them. I told the vet I called them three times and they never mentioned anything. So I have to call them again? To top it all of they mis-spelled my dogs name on the death certificate. I since have tried to call the owner three times and he only responds in text messages. In some of the messages he admitted to spelling my dogs name wrong, then got snarky because I called him out on it. I wish I could upload the screen shots of the conversation. My only hope now is that no one encounters this type of service especially in this situation.

J

Jeanne Oliva

Russell made us feel so comforted. It was like he knew our Buddy personally. I loved the care we got! We definitely got closure for our grief!!!

C

catnissmiller

Russell is awesome! Highly recommend cremation. The ashes remain so that loved ones can hold on to part of the beloved that is gone or take them on adventures and scatter the ashes.

K

Kat Henry

All my kids are taken care of here.Russ is very kind.

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