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Piedmont Behavioral Services

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Cary, United States

piedmontbs.com
PsychiatristAddiction treatment centerChild psychologistFamily counselorMental health clinicMental health servicePsychologistPsychotherapist· Psychiatrist· Addiction treatment center· Child psychologist· Family counselor· Mental health clinic· Mental health service· Psychologist· Psychotherapist

Piedmont Behavioral Services Reviews | Rating 2.1 out of 5 stars (5 reviews)

Piedmont Behavioral Services is located in Cary, United States on 130 Preston Executive Dr #102. Piedmont Behavioral Services is rated 2.1 out of 5 in the category psychiatristaddiction treatment centerchild psychologistfamily counselormental health clinicmental health servicepsychologistpsychotherapist in United States.

Address

130 Preston Executive Dr #102

Phone

+1 9192972930

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Catherine Watts

This is the worst medical practice I’ve ever dealt with. They are unresponsive to any and all concerns, won’t allow you to get a refill for a prescription unless you make an appointment, and if you receive a response from them, it will be sent by a rude person. The customer service representatives also appear to be from either Pakistan or India, which means it’s harder to receive a response in a timely fashion if they live in those countries. They have a history of rescheduling appointments without letting the patients know or even asking if they can make that appointment. If you want more proof that this organization is horrible, please check their reviews on websites like Yelp, Google, Glassdoor, Indeed and the BBB.

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Gina Calabrese

I had a great therapist here, unfortunately the front office/billing/insurance situation is horrible. My psychiatrist lapsed his contract with my insurance (Blue Cross) and did not notify me, they just stopped filing insurance claims and started automatically charging my credit card. I paid over 800 for healthcare that my insurance is supposed to cover. Once I found out what was happening, the clinic was completely uncooperative. I can't even file out-of-network claims with my insurance for the care because they refuse to provide itemized receipts. They claim they are working with my insurance company to solve the problem but Blue Cross cannot get them on the phone or to return calls or emails. They won't return my calls or emails either. I really couldn't afford this and I'm totally stuck. Oh, and their websites all say they accept Blue Cross Blue Shield still, but BCBS tells me they have no staff that are in network.

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John DeWitt

I’ve never once talked to the actual doctor. Always the PAs. Also, customer service is abysmal. Whenever I call, I am greeted by long hold times that wouldn’t be so unbearable except for the fact that “thank you for holding, please continue to stay on the line” repeats every 5-15 seconds.

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cameron preston

This is the worst clinic I have ever been to. I really can't even put into words how insulting they are to their patients. I haven't been a patient in 2 years, and i still think back to how awful they are.

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Amanda Bryant

TERRIBLE TERRIBLE TERRIBLE Customer service! DO NOT WASTE YOUR TIME. I've been waiting over a month for my son's medical records. Every time I call about it they tell me to fill out the request form on the portal which i did over 3 times and still no answer. Can not reach a supervisor. Same person answers the phone with no help. Very unprofessional & unethical. I will be filing complaints with the BBB as well as with the state. Unbelievable.

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