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Hawkins Penryn Peugeot, Mitsubishi & Nissan

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Penryn, United Kingdom

hawkins.co.uk
Car dealer· Car service· Mitsubishi dealer· Nissan dealer· Used car dealer· Motor vehicle dealer· Peugeot dealer

Hawkins Penryn Peugeot, Mitsubishi & Nissan Reviews | Rating 4.4 out of 5 stars (5 reviews)

Hawkins Penryn Peugeot, Mitsubishi & Nissan is located in Penryn, United Kingdom on Park Garage, Brown's Hill. Hawkins Penryn Peugeot, Mitsubishi & Nissan is rated 4.4 out of 5 in the category car dealer in United Kingdom.

Address

Park Garage, Brown's Hill

Phone

+44 1326377206

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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tracey fuller

What an absolute nightmare I'm having, brand new Rifter, less than 2 years old and has had so many fault's. Want either a refund or replacement, but keep being sent around in circles as no one wants to make a decision. Dealer says it's down to Peugeot direct, Peugeot say it's down to the dealer. All I want it's to be able to move on (no pun intended) but this is now starting to consume most of my waking hours trying to get someone to listen and make a decision. How hard can it be? As I've told the dealer I don't just was to get rid of the car because I don't like it, it's because it's has so many fault's including a steering issue. Thank you for your prompt reply. As i was reminded today by Email that i'm a Valued Customer having purchased three vehicles from you, why are you referring to me as MRS and not MR?

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Simon D

I dealt with Tom nice guy very likeable however after spending 10k on a vehicle no part ex I was constantly chasing him. As of now some 3 weeks on we don't have the v5. I also found the service book wasn't stamped something you'd think was a gods given. Again had to chase a few times. Just wasn't a proactive as I'd have liked. Yes he did what he said he would though. I also asked for flowers instead of diesel as it was a special wedding anniversary present that didn't happen.

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Dawn Fuller

I would like to thank Hawkins motors PENRYN for the wonderful service they provide to a VALUED CUSTOMER. Fault need a new fuel tank as the anti-syphon catch broke. Needed to drive around until there was no fuel as they don’t have the facility to drain it. New tank order, vehicle dropped of expecting to collect it later that day, only to be told they hadn’t ordered all the parts! No courtesy car. Two day later fixed Fault, excessive wear on rear nearside tyre. Inspected by tyre specialist who produced a report saying that rear wheel not aligned. Hawkins wouldn’t accept report even thou they don’t have the facility to check it themselves. Said it was a result of going around roundabouts. (after sales manager) Sorry HAWKINS didn’t realise at the time of purchase that I was only supposed to drive in straight roads with the occasional bend and not around roundabouts. When challenged they said it was due to the tyre compound. Eventually agreed to replace tyres, but still haven’t checked the reason why. Fault, Keyless entry into boot. Dropped vehicle over, no courtesy car. Phoned a couple of days later, was basically told I was lying and that it was working. (after sales manager) Contacted Peugeot direct and they said that I should have been given a hire car, HAWKINS PENRYN kept that quiet. Popped across and made a video showing that it wasn’t working. Whilst waiting to speak with manager, vehicle taken to workshop and fixed, how spooky. Still ongoing fault with searing sensor, but because it doesn’t show on the ECU it doesn’t exist The only solution they want to offer, is to trade in my less than 2 year of Rifter for slightly over book price and buy a new vehicle from them. I can’t comment on the customer service provided from other HAWKINS dealerships, but my advice, avoid this one as once they’ve sold the vehicle their ‘VALUED CUSTOMER’ pretence goes out the window.

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tim read

Had a great experience getting a brand new outlander from here last year and have just used them for my first service, very helpful and where happy to diagnose and rectify any issues I'd had. Clean and sanitised curtesy car and I was kept fully informed the whole time!

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Jackie Sumner

Very proffessional fast and friendly service ALWAYS. Nothing is too much trouble!!

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