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Parts & Servicing Only - Desira Fiat, Jeep, Alfa Romeo and Abarth London

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London, United Kingdom

desiragroup.com
Car dealer· Chauffeur service· Used car dealer

Parts & Servicing Only - Desira Fiat, Jeep, Alfa Romeo and Abarth London Reviews | Rating 3 out of 5 stars (8 reviews)

Parts & Servicing Only - Desira Fiat, Jeep, Alfa Romeo and Abarth London is located in London, United Kingdom on 231 Colney Hatch Ln. Parts & Servicing Only - Desira Fiat, Jeep, Alfa Romeo and Abarth London is rated 3 out of 5 in the category car dealer in United Kingdom.

Address

231 Colney Hatch Ln

Phone

+442033765775

Open hours

...
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E

Ehsan Danesh

Car broken just 3 days after service! I had my car serviced in this Fiat dealership (Desira Southgate London) on Friday 17/08/2018. 3 days later on Monday 20th, I was driving in the motorway when suddenly a part from my car (the under-tray) came off and hit the car behind me. It caused serious damage to the other car...It could have ended up in a catastrophic situation and I was very lucky nobody was hurt (considering we were cruising at 70 mph!) When parked at a safe place, I checked my engine oil and it was dry, hinting there was a leak all the way. I've contacted Fiat road assistance team for help and they towed my car back to the garage for investigation. I'm absolutely shocked by the level of incompetence and negligence of Desira Southgate service team managed by David Green. Just avoid them! They failed even at doing the simplest of mechanical jobs (changing oil and oil filter in a routing 48k maintenance service). I would have given a ZERO start if I could. pictures: 1. missing under-tray and oil leak from my car 2. part of the damage caused to the car behind when the under-tray hit it

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Laura Morini

This isn't the first time this has happened to me. One of my cars needed an MOT, so I booked it two weeks before. They told me off the phone bring it in the morning at 8am so I'd be the first one to be getting the MOT done.I Got there around 7:45am parked my car and walked round to the service department, the doors were open but no one was there as I was a bit early. I then sat down and waited over half an hour and still no one was there. So I waited again, after twenty minutes a man appeared from a room and asked me if I've been seen to. I explained to him that I've been waiting for my MOT service for over forty five minutes. I then asked him if he could check something with my boot as it wasn't closing because the two nuts were loose which needed a special key. He told me it wasn't a problem would check the boot as it was only a minor thing. I went back to pick up my car as it was done with the MOT, I asked the guy if he tightened the screws on the boot and he said to me that he has no time to do that and to tell me to come down during the week. What.a joke, very poor service.

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Zani Djali

Timetable saying Monday - Friday 8:30am to 6:30pm but really it closes down about 5pm.. very disappointing as I was rushing to collect parts.. other then that service is great..

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Bernard Leigh

Dealt with the recall on my Fiat 500X quickly and professionally. They gave me an appointment time, saw the car on time and 30 minutes later I was driving away. The Service representative was friendly and helpful.

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gyuzcan mustafa

My cars

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Natasha Courtney

Mo offered to collect my car to resolve issues. Very professional and polite. Great assett to your company. Went above and over. He is always very helpful and tries to resolve issues to the highest standard. Thank you Mo.

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Ricki Dango

Good honest salesman from Alfa Romeo. Informing me that new model is coming out soon so wait and see then decide. The car park had lots of space to park. The showroom could do with modernisation, especially with the new Hyundai next door, and more Alfa Romeo models on display-otherwisr, can't fault the sales executive's honesty.

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francesca sartori

where do I start. I think its great news this branch is closing down. Mis sold the car, found out last week that I was also charge for a service out of the service plan even though the manager said it would be free for the mis selling of the car, totally unprofessional car dealership. Phoned and left a message for the 'sales manager to call me back.. low and behold I'm still waiting. I don't belittle any company and if there is a complaint to be made I sure as hell would rather sort it out in private, however when they can't even be bothered to call their customers back this is the only way of communicating. Such a shame I have to give 1 star.

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