Owosso, United States
1500 E Main St
N/A
+1 9897252184
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Car hireCar washOil changeRepair services
First off the original purchase was smooth so that's why it's 2 stars and not 1 but ever since it's been horrible. I bought a used 2009 Jeep Grand Cherokee extremely clean on the outside and inside. Seemed to be a good deal. I bought this car first week of December. Before I even made the first payment I had to replace the battery, the sun roof doesn't work and was never mentioned to me when asked what was wrong with the vehicle, and the heated seats don't work which also was never mentioned to me. It's now February so two months of owning this vehicle I've now had the vehicle towed once stranded at 1am with a non running vehicle in sub zero temperature because the water pump went out. Had to have roadside assistance out to jump the vehicle because something is draining the battery. The driver side ball joint needs replaced. The sunroof is leaking and the whole ceiling and pillars are full of water (probably why the battery keeps draining). I emailed them originally about the battery needing replaced no contact back except a how did we do email from the original purchase date. I emailed again about the ball joint and water pump no communication back and I just emailed them a third time and no responses. So really quick to make communication over a sale but crickets when there's an issue. I live 1.5 hours away so not easy to just drive there. My personal lawyer has been contacted and will be looking into this as well. Do not buy a used vehicle from them.
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First off my experience at Young dealership has only been with Jeff in parts. With the last two times I’ve been there Jeff has gone above and beyond. With constant text/call updates to him calling the parts store down the road getting the parts his store didn’t have on hand at the time. With him taking the initiative of him doing that I was able to have my truck back fixed the same day I dropped it off. Jeff is the reason I’ll be coming back to young dealership. Thanks Jeff.
I was so pleased that Stephanie made the financing so easy remotely and really appreciated that Garrett brought the car to me and spent some time going over features with me. Both of them have kindly called to check on me and my new car.
Went for an oil change. Very helpful and answered all my questions. Thank you Joe for a great experience ️
I've bought my last 4 cars form them, I love Jamie and will only buy from her.
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