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The Discount Store

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London, United Kingdom

Hobby store· Craft store· Discount Store· Home & Garden

The Discount Store Reviews | Rating 3.6 out of 5 stars (5 reviews)

The Discount Store is located in London, United Kingdom on 161 Stoke Newington High St, Stoke Newington,. The Discount Store is rated 3.6 out of 5 in the category hobby store in United Kingdom.

Address

161 Stoke Newington High St, Stoke Newington,

Phone

+44 2036025220

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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M

Mirna Maye

I’ve shopped here a few times during the pandemic and have found everyone in the shop very pleasant and helpful but today was the complete opposite. I was humiliated and brought to tears by the manager. I was offered a discount and apology, which despite explaining I did not need, I eventually accepted to just finish the transaction so I could leave. The whole ordeal and apology was vocalised to the point other customers were getting involved which was mortifying. I am all for supporting local businesses and hate that I have to leave this review, but I had such an unpleasant visit today.

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Dilara C

There is no sense of customer service here as the staff extremely unhelpful and the manager is rude. He falsely claimed that we had previously had an incident with police involved, which is false & insensitive for him to accuse and not apologise about. I understand it's hard to differentiate people's faces as everybody is wearing masks, however, his attitude and behaviour was unacceptable. Furthermore, he refused to exchange the yarn we wanted to switch colours of with his reasoning that \it is underweight\ despite informing him that we have not used the yarn as it was the incorrect colour. He remained arrogant & unwilling to help. I will not be returning to this store in future.

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William Otterson

(Owner’s response below is incoherent he yelled at me and asked me to be grateful when he missed my hand when I went to paid... continued to say ‘be grateful yeah’ aggressively... and instead of passing me fresh change - he refused). Read the reviews below to understand others experience of his ‘customer service’ :) I love MANY local places, but this place needs to shut down ASAP). Also note he BANS anyone with a negative review haha, rather pathetic. Petition to close store please? Never met a more obnoxious and rude man. Behind the till guy with the red turban. Will not be shopping here again. Ever. Recommend going to the numerous other discounts stores, with lovely customer service.

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Adele Beaumont

Was looking for a very big envelope, if I remember right. They had it.

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hackney localman

Extremely rude staff & not covid virus friendly or a safe store!

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