Lisboa, Portugal
Av. Lusíada 100
N/A
+351217104400
Wheelchair-accessible entrance
I love the people there. I have all my appointment there and everyone is so friendly and lovely even if you speak in English. I can really recommend the hospital!
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I've had a bad experience with this hospital. I had an appointment for a urinary ultrasound, so i was drinking a lot of water before. Then I was waiting 50mins more after my appointment and was really suffering because my bladder was full. They only said \sorry\ when i was almost crying from pain and asked them why they are 50minutes late with the urinary ultrasound. Additionally, i have a chronic cystitis, so i was literally almost dying there. Additionally, their corporate email doesn't work properly, so my insurance sent the thousands letters with a request and they didn't receive anything.
1 out of 3 doctors there that I have consulted treated me like a normal person that goes to them for help. Please be careful if you are foreign. In my case I speak Spanish and English and I try to communicate the best I can in português and I think that is one of the factors that the don't like. I had awful experiences there. One of them told me they don't work for free that that is a private hospital. She misunderstood what I asked ofc I complained with the customer department because that doctor treat ppl very bad. Please be careful I go because I can pay and because I have insurance. But I think I will change the medical center. I hope you have a different experience.
I don't want to go to this hospital again. The reason is that the hospital is very expensive but they do not take care of the patient. I had to pay 800 euros for my son in 2 days. But the hospital did nothing for my son. Instead, the government hospital provided better care.
I was at this hospital for specialist laporoscopy excision surgery on endometriosis under the most excellent surgeon in this field: Dr. Antonio Setúbal. This hospital provides adequate surgery care for anyone suffering from endometriosis that unfornately has no cure, but does have the excision surgery as major pain relief and part of long term treatment plan. I am half Dutch and half portuguese and let me say, all my life in the netherlands (being born there), i was NEVER treated, as well as, in the health care system here in Portugal. It goes for the public hospital, but also now for this extremely difficult specialist surgery it was a very good experience. Very proud that such a doctor that is known worldwide (he is cited in icarebetter platform) and also in the North of in portugal, all my contacts in health care asked around and every surgeon had only good words for Dr. Setúbal and his team. Not anywhere within half year I would have been treated in the netherlands and in my 20s i was bedridden for already 3 months and years of pain before that. Post-surgery I was housed in pedriatic care for 3 days after and all the nurses were exceptional in supporting my recovery,i saw psychologist and every step of the way i was informed very well by any profesional on what was going on. One night i was doing very badly and Monica the nurse i will never forget your kindness and expert care. This goes for all the pre-surgery consults as well, always swift and adequate information. All this in covid time, of course there were delays and at times you had to wait longer.. but this hospital was clean, respectful and mindful of you as well as pandemic all the way. Thank you for being part of my journey towards a better life, if ever i need to come back i know where I will come. This is my personal experience of this hospital and surgery, I hope and wish every endometriosis warrior will find its way here!
The reception ladies are nice and helpful
Clean, good social distancing, many who work here speak good English. They are helpful, parking is easy
I took appointment still i had to wait for an hour than what is the use of appointment if u have to wait
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