Leicester, United Kingdom
Ravensbridge Dr
$$
+44 1162426840
N/A
Found a car. Decided to contact same day, Saturday. Contacted. Did all paperwork on Sunday. So all done through the weekend in current lockdown. All online. Imran, salesman, amazingly helpful, supportive, professional. All finalised on Sunday. Arranged car delivery for Saturday. And now, after two weeks I could not imagine to chose a better car. Just perfect. My experience with Evans is just simply amazing. Thank you guys. Greatly appreciate. Daniel
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Brought a car from them 9000.00 ish. With 3 months warranty. Contacted them the following day to say there was water collecting in the foot well and locker underneath was full of water. I emptied it out. 3 weeks later water dripping on to my feet while driving, carpets soaking and both underfloor lockers full of water. I contacted evens halshaw and was offered a service slot,. Text from them the day before saying 50.00 diagnostic charge water leakage was not covered by warranty. After I called, they did drop all charges and cleared out the scuppers that were blocked, which must of been blocked when I collected the car. But didn't attempt to remove any water from the interior. Luckily I have an industrial wet hoover and hoovered it up when I got home. Half a gallon bucket of water I extracted,but can still see in the space some underneath the lockers. Told the only way to get the water out is to remove the seats and that includes disengaging the air bags. I'm not impressed with Evens Halshaw customer service. The price paid for the car was a big on the heavy side, but I thought I was buying a car from a reputable company, for peace of mind not a doggy dealer
MOT & service carried out, along with full valet. Friendly, knowledgeable and informative service staff, more than fair prices and an excellent all round service. Thank you Evans Halshaw.
I bought a number of cars from here and all have had issues. The latest one i bought has had issues and took back to them so they could fix however when car was returned the issue still persisted. Was told they would call me to book it again and covid came along.. 1 year later still no response and now face a bill of over 1000 for repairs in the engine. The service team just don't seem bothered at all and no care for the customers and their circumstances Very unprofessional and now see why they say they have the cheapest cars as they all probably have something wrong with them. Would not recommend at all. Used to be good when the old team were there not anymore. They said my belt tensioner needed replacing and my tyre pressure sensor had been replaced but problem still there.. just found out that it actually is the AC pump and altinator needs replacing. Same sounds from the day i had reported. I don't have the money to replace it and now will have to take a loan just to fix the lies i was told. Thanks for putting pressure on my financial situation. Hope you guys made enough money for yourselves.
DISAPPOINTED!!! The level of customer service at this dealership is unbelievably poor. Shoddy workmanship on a bodywork repair and vehicle handed to us in an unsanitary condition (despite being in the middle of a pandemic, see photos). I spent 4 hours cleaning my 13000 purchase. Vehicle has had to be returned to have the bodywork repaired, we were told it would only take one day but have now been told I can't have it back until tomorrow (if we're lucky). No apology was offered by the salesman for the cleanliness of the vehicle, in fact he didn't seem bothered at all!! This is the second time we've purchased from Evans Halshaw and neither time has been a pleasant experience, we should've known better. Take my advice and steer clear. November now, still no one has commented on my review or offered an apology! This company does not care about its customers.
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