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Larry H. Miller Toyota Colorado Springs

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Colorado Springs, United States

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Toyota dealerAuto machine shopAuto parts storeAuto repair shopCar dealerCar finance and loan companyCar leasing serviceTruck dealerUsed car dealerUsed truck dealer

Larry H. Miller Toyota Colorado Springs Reviews | Rating 4.2 out of 5 stars (5 reviews)

Larry H. Miller Toyota Colorado Springs is located in Colorado Springs, United States on 15 E Motor Way. Larry H. Miller Toyota Colorado Springs is rated 4.2 out of 5 in the category toyota dealerauto machine shopauto parts storeauto repair shopcar dealercar finance and loan companycar leasing servicetruck dealerused car dealerused truck dealer in United States.

Address

15 E Motor Way

Phone

+17196234850

Open hours

...
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M

M T

Love the service I always get with Toyota! Caitlin is always there to greet me and remembers me from past visits so it always feels like I'm being greeted by a friend. Thank you for that, it means a lot especially with these current times weighing on us. I wish they left a name on the checklist but after the work on my vehicle was done they sanitized it too! Thank you guys for getting my vehicle in so quickly and even getting it back to me in less than the expected day! No BS and always honest means this is my favorite dealership.

J

Jonathan Melendez

The service department is horrible... Last oil change on my '17 Tacoma was performed by this dealership. I went to do an oil change today and the oil filter housing \teeth\ shattered because the technicians at this dealership overtightened it. Now the Tacoma is sitting in the garage without being able to be used until I can get an impact wrench to remove this semi-destroyed filter housing. Don't use their service department since they don't torque filter housings to spec. Edit: I got a call today from a Service Manager at the dealership and they offered to make it right. I already purchased a new replacement oil filter housing and a few other tools to make removing the old housing a bit easier. I was able to finish the oil change today. Since they offered to help, I'm upgrading this review from a one star to a three star. I still wouldn't take my Tacoma to this dealership for maintenance unless there was a recall.

K

Karl Manalo

I mistakenly made an appointment at 10AM today for the Larry Miller Toyota on New Car Drive rather than this location. I arrived at this location at 9:55 AM, and to my embarrassment, the attendant that checked me in told me that I had made an appointment at a different location. I asked the attendant if they had any same day appointments available as I was already there, and he told me that there were none. Unfortunate, but it was my mistake. I had a small errand to run, and after completing it around 10:20 AM, I decided to see when the next available service appointment was for this location. There were appointments available for EVERY SINGLE time slot the rest of the day. Annoyed, I scheduled an 11AM appointment, arrived, and the same attendant from earlier greeted me. I asked him why he told me there were no same day appointments available earlier when there very clearly were. He told me that service managers typically didn't like taking same day appointments, and that's why he told me there were no same day appointments available. That's all I really needed to hear to know what kind of customer service this place truly offers. Good customer service when it's convenient for them, not for you. I'm leaving a 2 star review because not everything was negative about my experience. The service was done in a timely manner, and the employee I spoke with after the initial attendant was very kind and helpful. Perhaps consider teaching your service managers that your customers' time is as important as theirs, and don't turn away customers that need service on their car because your service managers don't feel like taking them.

F

fp1391

This dealership has a very feindly no pressure atmosphere. Their no hassle price was one of the lowest I found anywhere so it made the buying process quick and easy. They had the vehicle cleaned and ready for me when I took delivery. The finance director Paul was very professional and answered my questions so I was very comfortable completing the paperwork. Everyone was very courteous and helpful. I would highly recommend this dealership to anyone based on my experience. Thanks to everyone at Larry H Miller Toyota!

T

Taylor Jordan

Just bought my 4Runner yesterday and Joel was awesome! Very straight forward and honest and got things done quickly and efficiently. If you’re looking for a Toyota, Joel is the person to talk to!

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