Wallington, United Kingdom
SBC House, Restmor Way
N/A
+442086619960
When our mum died not only did we have to cope with the loss in our own way but we, as a family, had a massive responsibility to make sure our dad was cared for in every way he needed. Thankfully Lakeshore Care came to us, we've always believed our very own angels in disguise. They continue to go above and beyond to look after dad's needs on a daily basis, nothing we throw at them seems to phase them, one of dad's carers is even taking him to his granddaughter's wedding, the little things really matter to so many people. We will never be able to thank all of you enough for the care and support you give to Robert and all his family. Sarah x
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The Lakeshore Care Team have been assisting us care for our family member who is suffering from Vascular Dementia for around four years. Their flexibility, reliability and willingness to work with us has allowed our relative to remain in her own home where she still has a better quality of life and feels safe. The management and staff all give 100% to help us and our relative.
The review before me took the words out of my mouth \the Lakeshore team went above and beyond\ what I expected of them. We used the Lakeshore Care team to help with my mum, who was \Hospice at Home\, for the last 4 months of her life. They managed all my mum's needs, not only personal care and medication but also emotional support for mum and the family. The team were on hand for every little concern we had and offered us invaluable advice. I am so pleased they were recommended to us and I would hesitate in recommending them to anyone who has loved ones in need of care... they really do go above and beyond. Without them we could not have carried out mum's wishes of passing in her own home and for that I can only thank them.
Phoned to speak about problem spoke with management who spoke to me disgustingly and acted as if they were better than me. Horrible service. Never using again. Horrible management. Flag or something like that.
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