Kitchener, Canada
3101 Kingsway Dr
N/A
+15198966673
Be *very careful* at this place. Put clean down duvet in dryer, after carefully hand washing a couple of small spots on it at home -- took it out of the dryer and it was COVERED in black grunge! Reported the problem to young woman at the counter, and she called her Dad - presumably the owner of the business. At the end of the phone call, she tells me that whatever that black grunge was that *she* peeled off the inside of the dryer when we complained, it didn't come from *their dryer* because they clean them daily, and...never put black things in them! Seriously? I told her I didn't expect them to replace my duvet, but I also didn't feel like I should have to pay for the hour my duvet was in the dryer. She gave me 5.00 back. But you know what? A better customer service solution would have been for them to let me know they'd do what they could to make it right. They should have offered to take the duvet, and look after re-washing and drying it for free. Then they'd have a satisfied customer...but now they have a very upset former customer who wishes she'd gone elsewhere.
like
They were pretty nice when assisting with making change. Place is pretty decent looking inside. When it comes to their rates, I'd look elsewhere. Cost me almost 30 to complete a total of about 3 loads as I use the biggest size machines (8 & 10) as opposed to lower prices and better service I've received at another place. I'll be sticking with my usual place from now on.
Good place to do large items, very helpful
Brought a large amount of laundry to be done and used their service where they wash, dry, and fold laundry for you to pick up. Great rates, incredibility fast and very helpful. Will definitely use again!
This laundry mat is very clean. Staff very friendly and helpful. Highly recommended. This place is now under new name and owners. Sunshine laundry
Owners are very kind, clean atmosphere
Costs 4 dollars for a double load. and 25 cents for 3 minutes of dryer time. Check your machines before using them as you may get one filled with dog hair etc.
Clean, very friendly service, pricey washing machine cycle but dryers are normal rate, both work very well,
Deli
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