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Jerry Seiner Chrysler Dodge Jeep Ram

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Casa Grande, United States

jerryseinerchryslercasagrande.com
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Jerry Seiner Chrysler Dodge Jeep Ram Reviews | Rating 3.9 out of 5 stars (5 reviews)

Jerry Seiner Chrysler Dodge Jeep Ram is located in Casa Grande, United States on 1990 N Pinal Ave. Jerry Seiner Chrysler Dodge Jeep Ram is rated 3.9 out of 5 in the category car dealercar finance and loan companychrysler dealerdodge dealerjeep dealermotor vehicle dealerram dealertruck dealerused car dealerused truck dealer in United States.

Address

1990 N Pinal Ave

Phone

+1 5202138213

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Repair services

Open hours

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G

Gabrielle Shields

I am beyond thankful to the staff at this dealership. Around 6pm I left my job and got a flat tire. I quickly pulled off of the road and was fortunate enough to be near the dealership. I live in the valley and had about 45 miles of the I-10 between me and home. When I pulled into the service department I could clearly see they were closed. As soon as I was about to turn around, a kind gentlemen from the service department came out and spoke with me. I explained what had happened and asked if they could assist me. He quickly said he would be happy to help. Even though they were closed and most of the staff had gone home, he was able to find a few people to help. A few of them changed my tire while he looked for a nearby tire shop. One of the individuals even gave me directions so I could find a safe route to take on the way home since I would be driving on a donut. I am beyond thankful for the group that helped me the other night. It was above and beyond. The way the team treated me that night was a clear reflection of their values as individuals and together as a business. When I'm ready to shop for a car I will definitely be back to see them. Thank you again!

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Tammy and Don McKay

Service Department struck out twice in a row! First experience, 2018 Ram 3500 needed a fuel filter install before a trip. Almost 300 to get the job done. At that price you expect quality service. The truck came back to us smelling strongly of diesel inside the cabin and covered in grease including a grimy boot print on the painted bumper! Not the care that you would expect for a 300 fuel filter replacement. See attached pictures. Second experience. Radio needed Warranty replacement due to de-laminated touch screen. A couple days after they finished the truck we noticed that none of the control buttons below the radio worked for engine braking, tow-haul mode, seat heaters, etc 10 buttons in total. A call to service resulted in them telling us that there was no way it could be related to the previous work even though the dysfunction was literally attached to the dash panel that had just been removed. They refused a quick correction and instead scheduled a week out for repairs. Because we are from out of town traveling with our 5th wheel we needed things functional, especially in this time of Pandemic uncertainty. In the interest of getting the job done correctly, I YouTubed it, removed the dash and the console, and just fixed it myself. Of course I found that the tech had not connected the terminal connector for the switch panel. See attached pictures. I hate to write negative reviews, but in this instance I feel as if they tried really hard to earn it. Twice.

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Donna Slade

Was told the recall repairs, 3 computer, 2 with parts would be done in 2 days well it took 11 days and when I finally decided to get the \ taken care of rental\ I ended up paying for, I received my car. Prior to picking it up i was told it needed. 90 fix and it would fix the stop engine light well I did the fix and drove it home, Sunday 10 minutes into driving it the yeah you guessed the check engine light wow is back on now I can't get a response

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Megan Wilson

Seriously just horrible time dealing with this dealership. They don't answer the phone, then when you do get ahold of someone they transfer you and hang up. Then they tell you to leave a voice-mail and I did and haven't received a call back in 3 weeks. Today I go there and they had no interest in trying to help me with my situation, just tried to get more money out of me. I would recommend going to dodge dealership in queen creak versus wasting your time at this location.

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Markus Hoffmann

Beware of this dealer. Lot's of hidden fees. They advertising a truck for 63000 after incentives then add another 5000 on fees. Look for another dealer if you value your money. Go to Earnhardt Dodge in Mesa; much better service and pricing.

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