Spokane Valley, United States
5507 E Broadway Ave
N/A
+1 5095369464
My husband was in desperate need of help we are from Albuquerque. Jerry really came through!
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I have personally witnessed the owner telling workers not to spend too much time with customers and when she thought the customer was taking up too much time she would come up to the employee and tell them they were needed else where. I've also witnessed her telling employees to add more hours to certain jobs so customers have to pay more for her services. Mark up is above msrp. 65 percent mark up. I'd check google for parts first. Just saying.
Unfortunately I can not leave a smaller review for this business. Google needs to implement a -star review option for businesses such as this one. The owner is very rude and disrespectful to anyone that enters the door. This includes several of the interactions that I have seen between them and their own employees. So I guess if that was the bar they set I should not have been surprised that I was treated with the upmost disrespect as a paying customer. Almost as if I was a burden or a waste of time to even grace their presence. I highly recommend that If you are looking for work to be performed that you go somewhere else where customer satisfaction and customer service are at the highest standard....this place unfortunately misses the mark by a long shot.
it seem to me that the owner firing people is something they like doing. I work there for about two week in 2011 ish. Now I have 25 years of the machining under my belt and the foreman handed me a pice of 4140 HT to make a gland for a cylinder. This gland had 1 wear band 1 poly and 1 wiper in it no problem, but there was a catch the foreman, who was \truck driver\ before this job handed me a pice of high speed steel to cut it with and told me i had 6 hours to get it done. Now high speed steel is old stuff compared to carbide of today. Well I got the job done in 6.5 hours handed it to them and they FIRED me the next day for being incompetent. With that said I would take my work to Wheelers IND and it just up the road from Hydraulic's Pulse, Loyd and Bob will say different about my skills I work for them until I move back to Texas, let me tell you they are tough people to work for but they expect the best from there employees Robbert
The service here is great! I was able to talk directly with the mechanic and their prices are good!
Deli
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