Horsham, United Kingdom
6 Foundry Ln
$$
+44 1403263027
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Very helpful when purchasing however when returning tiles ( in the boxes) I was told (in a very disrespectful manner) they will do it as a gesture of good faith but next time I should take it to another branch. Topps return policy is clear, retraining of staff would help but perhaps the bigger issue is that branches are under pressure to hit sales targets and refunds impact this number.
like
Terrible attitude, couldn't be less helpful. Makes you wonder if these younger people actually want a job.
Very helpful indeed.
Excellent customer service, I purchased some heavy bags of tile adhesive and had my hands full with a baby. The lovely man who served me kindly took them to my car for me. I would however say Thank goodness my visit wasn’t to choose tiles today (did this months ago) as it was so unbearably hot I think I’d have passed out! I understand they can’t have door open (and no windows to open either)
Excellent service and prices! the staff here have been great. First with choosing our Tile design for the barroom and for providing sample tiles to take home and try. and secondly with service leading up to our purchase today. Would definitely recommend.
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Wheelchair-accessible car parkWheelchair-accessible entrance