Hollywood, United States
4101 Davie Road Extension
N/A
+1 9544369905
Thanks to Oliver the parts guy for the help in choosing the right gear and equipment for me for this weekend. He pointed me in the right direction since it’s my first time buying. Definitely coming back and getting all my stuff here. Recommend it
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Sales service makes all the difference when making a vehicle purchase, and we must acknowledge Austin Berian's benchmark of excellence. Austin sold us our 2020 Polaris product in June of this year and made the entire process comfortable and relaxing, with no high-pressure sales tactics, up-selling, or other nonsense. Special thanks to Fabin, the sales manager also went thru great efforts to locate the exact unit we wanted. Both were fantastic to deal with, and we cannot say enough good things about their excellent communication and follow up throughout the entire process. While the sales teams are indeed fantastic, the service department is less than what one would call stellar. Few weeks after purchase, I met with Anthony & Brent regarding a promotional offer needing clarification and how to redeem it. I was promised a return call back by the end of that very day that never happened. Over the span of a few weeks, I called several times, sent several text messages thru dealer communication platform, sent a few emails, and not a single follow up, not even one time hard to believe but true. Based on the service departments' lackluster communication practices, we decided to cancel the purchased extended service contract serviced by the selling dealership. The inexcusable customer service is one we care not to experience more than once; we will seek service assistance elsewhere moving forward for our vehicle maintenance needs; this is not how you treat customers post-sale.
Just bought my first bike today and had it delivered within 2 hours of purchase! The product specialist, Ami, was a really nice dude, well informed, eased any and all concerns. Can't complain. So happy with my purchase!
Thank you to my salesman at Broward Motorsports Albert Soler. He went above and beyond to get our side by side. Everyone there makes you feel like family. We are extremely happy with our experience.
Really nice staff. Tim was really helpful and friendly. I’m very happy with my purchase and I will definitely come back.
Deli
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