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Hayes RV Center

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Longview, United States

hayesrv.com
RV dealerCamping storeMotor vehicle dealerRV repair shopRV supply storeTrailer dealerTrailer repair shopTrailer supply store

Hayes RV Center Reviews | Rating 4.1 out of 5 stars (5 reviews)

Hayes RV Center is located in Longview, United States on 5009 Judson Rd. Hayes RV Center is rated 4.1 out of 5 in the category rv dealercamping storemotor vehicle dealerrv repair shoprv supply storetrailer dealertrailer repair shoptrailer supply store in United States.

Address

5009 Judson Rd

Phone

+19036633488

Open hours

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D

Donna Wheatley

This dealership has the friendliest staff and offer the opportunity for you to browse through all the campers without any pushy sales tactics. It was such a nice change knowing that IF I needed anything, all I had to do was ask. Otherwise, I was free to spend as much time in the campers as I wanted as well as take pictures, measurements, etc. Very nice facilities with an updated customer lounge with fresh baked cookies, coffee, bottled water and even hot chocolate. The restrooms are updated, clean and spacious. I noticed they had a pretty large parts department and a service department as well. As I said, a great dealership. I willdefinitely be back!

S

Slade Beard

We went to Hayes RV having no idea what we wanted. Bobby Shelton was very helpful and helped us find the travel trailer that was right for us. I would definitely recommend Hayes RV and Bobby Shelton.

J

Jeff Williams

Contacted Hayes via email and Bobby called me and we discussed trailers and set an appointment. Met Bobby showed us a couple of trailers that he thought we would like and he was right. Ended up getting one, and he made the process painless. Tara did a great job on the financing, wish there were more like her in that position. Thanks Hayes RV!

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Dale Shumaker

They weren't able to help me but I left with more knowledge than I came with.

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Jiro Furukawa

**Update on 10/11 The owner took time to read my review and immediately called me. He was very apologetic and told me it was not the way they do their business/service. He said he was going to make sure this will never happen again and agreed to send the refund to me. I am changing the rating to 3-star (initially 1-star). Thank you Mr. Hayes for trying to make it right. I was impressed with your quick response. ***Original Review*** My travel trailer's A/C unit was having some vibration issues. I called the A/C manufacture (Dometic) and was told to bring it to an Authorized Service Center. Haye's RV was one of the local service centers, so I took it there and asked for warranty repair. They said the bolts were loose and just had to be tighten. They also said it was not covered by the warranty because they did not have to order any parts (they didn't even contact Dometic). I thought it was weird because I tried to tighten the bolts before I took it there for the repair, and they were all tight. They charged me 120 for tightening the bolts. I thought that was too much but went ahead and paid. On the next camping trip, the A/C started spitting out some ice, so I went up on the roof and looked at the outside unit. Of course the coil (evaporator?) was all iced up. I also noticed what Haye's service did to fix the vibration. They did not tighten the bolts. They just put a piece of wood and charged me 120 for it. I was just shocked to find out. I had another Dometic Authorized Service to check on the A/C, and they replaced the entire outside unit for free under the warranty.

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