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Hanscom Family Housing

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Hanscom AFB, United States

hanscomfamilyhousing.com
Property management companyHousing complex· Property management company· Housing complex

Hanscom Family Housing Reviews | Rating 3.4 out of 5 stars (5 reviews)

Hanscom Family Housing is located in Hanscom AFB, United States on 101 Northbridge Rd #2663. Hanscom Family Housing is rated 3.4 out of 5 in the category property management companyhousing complex in United States.

Address

101 Northbridge Rd #2663

Phone

+1 7817451800

Accessibility

Wheelchair-accessible entrance

Open hours

...
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K

Kenzie McEvers

TDLR: houses are good, management has room for improvement. Pros: - the actual houses are nice and the neighborhoods are as well. -We had a quick move in and we’re offered the options of two houses despite being told it was a year waitlist but thankfully that wasn’t the case. Negative: - the house we chose was not cleaned; seriously dead piles of bugs. A lot of dog hair painted into the wall and on the stairs. - We got the automated survey and we mentioned this. Their response was “well what do you want us to do? We would’ve cleaned the house if you told us.” If we had known how their housing operated we probably would’ve mentioned it. In all of our other experiences with any housing, the house is cleaned and move in ready. The house had obviously sat for awhile with the amount of dead and living bugs inside. - Due to COVID the leasing agent didn’t come in before or after we got there or say more than 10 words so this left us with a lot us questions like when was trash day, where our mailbox is, all the usual information.

D

Dee Cortez

This is the far worst housing company that we had to dealt with in our 10 years of active duty. When we moved in we were told that the fence was going to be provided. All we had to do was to put a work order. I ask housing twice just to make sure and after signing paperwork I find out that maintenance doesn’t even install fences, we had to provide our own fence. I would suggest to train your entire staff. If y’all have pets and go to the dog park expect all pet stations to be full. They don’t really take care of the pet area.

T

The Fortnite Legend

Good

S

Sam P

If I could select no stars I would!! Do NOT live here. Very rude office and incompetent maintenance staff. Hunt is the worst property management company we have ever dealt with in our 18years of active duty. Very unresponsive to serious concerns. Examples include leaving residents weeks without working oven or kitchen water, letting landscapers begin work at 630 in the morning, just to name a few. Maintenance staff sitting in driveway smoking while they're supposed to be completing a work order at your house when they actually show up. Office staff violates Fair Housing laws by favoring residents and steering! There is no follow up or resolution to any maintenance concern EVER! Don't believe breed restrictions and re-home your pet because you'll definitely regret it when you see how many other dogs of the same breed live here! So many violations in the sense of fair housing. It's sad that Hunt doesn't realize this and overhaul the office management staff because it could potentially be a great community with the right management. Having someone in the role who actually cares and follows basic property management guidelines would go a long way!

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Rafael Gomez

These people need to be investigated

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