Search Icon

Gustman Honda

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Appleton, United States

gustmanhonda.com
Honda dealerAuto body shopAuto parts storeAuto repair shopCar dealerCar repair and maintenanceCar serviceUsed car dealer· Honda dealer· Auto body shop· Auto parts store· Auto repair shop· Car dealer· Car repair and maintenance service· Chauffeur service· Used car dealer

Gustman Honda Reviews | Rating 4,3 out of 5 stars (5 reviews)

Gustman Honda is located in Appleton, United States on 2400 W Spencer St. Gustman Honda is rated 4.3 out of 5 in the category honda dealerauto body shopauto parts storeauto repair shopcar dealercar repair and maintenancecar serviceused car dealer in United States.

Address

2400 W Spencer St

Phone

+1 9207336693

Service options

In-store shopping

Offerings

Oil changeRepair services

Open hours

...
Write review Claim Profile
C

Cysy

Last week we went to this dealer with an intention to purchase a car as already discussed via email, but after 2 hours of waiting, no papers were processed, as they said no one was able to do it and the car would not be ready for us. So they just took our deposit and rescheduled to process the papers later that week. They didn’t even give us a receipt when we left—we had to go back to ask for a receipt! Anyway, during that week we found a better deal from another dealer, whom went above and beyond—even after hours to make the purchase complete. We then called this dealer for our deposit back but they refused to give us our refund and said they would deduct cleaning fees for the new car. The manager Tim verbally attacked us over the phone, claiming we signed a contract and if they returned our deposit, fees would be deducted. We had to threaten to take legal action because they did not give us any contracts to sign and he needed to prove that, or we’d be taking him to court. So apparently he was not able to prove that so he called us back to come pick up our deposit. I would never come back here again and would never recommend this dealer to anyone because of the way he treated us and try to steal from us. They did not take their time to serve their customer so we took our money somewhere else. If they would have taken their time to give us papers to sign that night, it would have been a done deal. The manager is dishonest and extremely unprofessional. I could go on and quote more of how Tim verbally attacked us—long story short, this dealer lost a customer but Tim acted like a sore loser. Let it be a lesson to your team.

S

Sue Harwood

I just went in to have my transmission fluid changed. My low air tire light was on, and they found that one of my tires had picked up a teeny tiny piece of grey steel. They took it out, and plugged my tire at n/c. They went the extra mile, and made my day, and they washed my car as well for me! Wonderful, friendly, nice staff. God bless you all!

B

Bloth Wood

Had to go to oshkosh to get a key cut because they had to \order parts\ to get their mark up even though I have a spare key to be cut. Now I have to get my vehicle towed to Oshkosh and miss work for another day all because of a \company policy\ to get mark up dollars. They do not care about people, they care about money. Thanks to the friendly folks at the Oshkosh dealer for doing something for 30 dollars that these guys wouldn't do for less than 200 due to manufactured labor costs that don't even need to actually happen. Thanks for making my life difficult

C

Craig Kafura

My father purchased a 2014 Subaru Outback from Gustman Honda about 6 months ago paying cash. When the title was delivered by mail it was discovered the mileage did not match the odometer - the title mileage was over 10K miles greater than the odometer. Gustman Honda has indicated the odometer was correct and promised to get the title amended (which is their responsibility per State law) but has not done so. My father has been waiting for this to be corrected but they have made no progress to correct this.

M

Matt

Always quick for services. Decent lounge area for waiting. Have coffee, tea and cookies.

Top 10 companies in Honda dealerAuto body shopAuto parts storeAuto repair shopCar dealerCar repair and maintenanceCar serviceUsed car dealer category

Close