Guildford Estate Agents

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Guildford, United Kingdom

guildfordestateagents.com
Real estate agentsReal estate agencyReal estate appraiserReal estate consultantReal estate rental agency· Real estate agency

Guildford Estate Agents Reviews | Rating 3.6 out of 5 stars (5 reviews)

Guildford Estate Agents is located in Guildford, United Kingdom on 1 Epsom Rd. Guildford Estate Agents is rated 3.6 out of 5 in the category real estate agentsreal estate agencyreal estate appraiserreal estate consultantreal estate rental agency in United Kingdom. We are friendly, professional and proactive Sales and Lettings Estate Agents with a combined 60 years’ experience. Our director, James Quantrell opened this office 8 years ago and we have gone from strength to strength since then. We are an independently run estate agents having changed our brand from a London based franchise, Winkworth Guildford to our new and updated local name Guildford Estate Agents. We have huge amount of knowledge of Guildford and surrounding areas with all staff having lived here most of their lives, our well-established team has worked in the industry for many years. James has working as an estate agent in Guildford for over 18 years! This sets us apart from most of the competition. We use modern technology to provide an insight to all of our homes, giving a virtual tour around the properties so you can see your future home from the comfort of your sofa. We provide this as a standard marketing technique with no cost to you. Matterport is not used in any other companies in Guildford which is yet another thing that sets us apart from others. We are on Rightmove, Zoopla and On The Market. The future is bright, the future is Guildford.

Address

1 Epsom Rd

Phone

+44 1483339977

Service options

Online appointmentsOn-site services

Open hours

...
Write review Claim Profile

S

Sophie Duncton

Frankly disappointed that I have to give one star to even review this ‘business’. It is an absolute shambles. My partner and I have been letting properties for more then a decade and these guys are easily and by far the worst estate agents we have ever used! Highly recommend avoiding. From a landlord perspective they genuinely do not care for your property, they do not check on the status and will definitely not attend any emergencies in a hurry on your behalf! From a tenant perspective, you will have to email at least twice for a response. You can email complaints to James and I can guarantee they will not be responded to, at least two of mine still sit silently in his inbox. They will allow you to live in a property with missing fixtures and have no urgency to ensure anything is fixed in an orderly fashion. They will however allow less then 24 hours notice for access to the property, they will allow entry to new tenants and maintenance without permission and they most definitely will move a new tenant in whilst you’re still paying the rent! We are still awaiting even news on the deposit. I have never to my memory left a Google review, but quite frankly this one has to be left. Absolutely terrible service, young team of rude and obnoxious individuals being trained, if at all by what feels like a Lettings cowboy. There may be 100 years of experience in the office but there’s definitely not 100 years of customer service skills!

I

izaak hews

Good buys!

L

Logistical Supplies

Worst estate agents I have ever come across in my life. Extremely unprofessional and unscrupulous - the manager told me it was my fault that a colleague could get fired because I would be complaining/ making a review on the service I received. I turned down another rental because I was guaranteed a property by an employee and yet they accepted a further offer after mine was made and after I had already submitted a holding fee. My referencing came back fine but they still allowed for a further reference to take place. The manager was extremely rude and difficult to speak to on the phone - he put total blame on the landlords decision which I repeatedly stated wasn't the issue it was the treatment throughout the process and the miscommunication between his staff. I would never go to their services again - and would pass this message onto anyone - steer clear!! I don't understand how an agency like this can still be in business with such extremely poor customer care and advise.

P

peter mcnaney

Excellent knowledge and service. Highly recommended. They have achieved a great Sales for me

G

George Diamantopoulos

As a student, finding an appropriate property to rent can be a difficult process. I would like to personally thank Sam for all the help he provided me with. I can admit that Sam was one of, if not, the best agent I have dealt with. Extremely friendly and polite, showing great empathy and genuine interest in helping through his constant advice. A true professional. Thanks Sam, George