Garland, United States
217 N 5th St
N/A
+1 9722052650
Wheelchair-accessible entrance
I just got a visit from a technician saying that my power is going to be out for 3 hours because they have to replace a transformer. No advanced notice. I work from home, so that is unacceptable. Every review on here stating that this company has a monopoly is completely correct. They don't have to care about customer satisfaction since they're guaranteed to keep our business. Outrageous prices to boot.
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GP&L I’ve only lived in Garland a little over a year. I’ve had several outages. The longest outages have happened during the hottest parts of the Summer. There’s nothing residents can do and we get no updates on the progress of solving the issues if it falls on a weekend (both long outages have been on weekends). GP&L thank goodness I only rent in Garland, and haven’t bought a house here.
Shout out to Carl and Ian for friendly and efficient service today! Misty was also great to work with on the phoneThanks!!
Monopoly!! At least, have deals if we cant go through a better company that would give better prices!!
I have been a customer for over 27 years and same account...Yes the prices are a little high but I will take that in heartbeat compared to other companies...when there is an EMERGENCY they are the 1st ones there to help get services restored ASAP...other companies take their damn sweet time...so eventually you get what you pay for...Thank you Garland Power and light for being a great electric Company!!
Deli
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